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AutoNation Honda 385
Memphis, TN
1,122 Reviews
AutoNation Honda 385 is the best place for new Honda vehicles, used cars for sale, and Honda service in Memphis. With our exclusive AutoNation pricing, you'll receive a competitive price on new and pre-owned vehicles. And if you can't find that perfect new or used Honda, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in Memphis, just off of Hacks Cross road and the Bill Morris Parkway. No matter what your Honda needs are, AutoNation Honda 385 is here for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,122 reviews
September 30, 2022
Been coming to AutoNation Honda 365 since I purchased my car in 2014. The customer service during my last service was not up to their usual standards. Firstly, I dropped off my vehicle and requested the s car in 2014. The customer service during my last service was not up to their usual standards. Firstly, I dropped off my vehicle and requested the shuttle service. Was told I would need to wait 15 minutes. No problem. After 45 minutes, I walked over to a service advisor and asked about the shuttle status. Was told the driver has an emergency. Did any of the advisors care to inform myself and the other person waiting for the shuttle. NO!!. Not what I expected from AutoNation. Secondly, after my oil change, the dashboard indicator displays 100% Oil Life. After this service, the indicator displayed 80%. Did that mean the oil wasn't changed or the technician failed to reset the indicator? I hope it wasn't the former. Contacted the service advisor and was asked to return the next day to verify what had occurred. Yes, the oil was changed and filled. The technician failed to reset the indicator. As a result of the technician's failure to follow procedure, I had to take time off from work and return to AutoNation Honda. Again, not the service I was hoping for. More
by imhmed
Employees Worked With
Doug Arnold
September 29, 2022
Excellent service. Friendly & knowledgeable service employees. Performed all maintenance in a timely manner. Kept me updated on progress. Friendly & knowledgeable service employees. Performed all maintenance in a timely manner. Kept me updated on progress. More
by kkgregorytn
Employees Worked With
Dustin Jackson
September 28, 2022
Very pleasant. The supply chain issues result in a fairly long lead time before the car I ordered was delivered and that's apparently difficult for the dealer to pr The supply chain issues result in a fairly long lead time before the car I ordered was delivered and that's apparently difficult for the dealer to predict. The processing of my financial paperwork hit a slight snag but nothing major. More
by jdmckinnon555
Employees Worked With
Antoine Price
