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AutoNation Honda 385

Memphis, TN

4.7
1,122 Reviews
AutoNation Honda 385 is the best place for new Honda vehicles, used cars for sale, and Honda service in Memphis. With our exclusive AutoNation pricing, you'll receive a competitive price on new and pre-owned vehicles. And if you can't find that perfect new or used Honda, we'll buy your car, purchase necessary! Check out our website today, then visit our showroom in Memphis, just off of Hacks Cross road and the Bill Morris Parkway. No matter what your Honda needs are, AutoNation Honda 385 is here for you!
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4030 Hacks Cross Road

Memphis, TN

38125

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Showing 1,122 reviews

October 05, 2022

I was waited on Ina fairly timely manner although there was some confusion as who was going to write up my service request More

by mary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Oct 11, 2022 -

AutoNation Honda 385 responded

Hello Mary, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

October 04, 2022

Alicia White was the best sales representative ever. She made sure all my questions were answered and that I was satisfied. She is the best. More

by ladykathleenterrell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia White
Oct 10, 2022 -

AutoNation Honda 385 responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 04, 2022

Person helping me was new and training but was courteous. Oil change to expensive. They did not tell me they used synthetic oil which is more expensive. I just wanted the basic oil change. The should have cl More

by Jak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory
Oct 10, 2022 -

AutoNation Honda 385 responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (901) 209-1308 -- we hope to hear from you soon.

October 04, 2022

The customer service at this dealership does an excellent job especially Christopher Higgins, service representative. More

by Dealerrater1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Higgins
Oct 10, 2022 -

AutoNation Honda 385 responded

Hi, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 03, 2022

Franchone Martin professionally exceeded my customer satisfaction expectations with my technical car issues! A very patient kind man. More

by April
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Franchone, Martin
Oct 10, 2022 -

AutoNation Honda 385 responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 03, 2022

Good service and nice people , I waiting on watering , they have snacks and water for you to waiting, inside very clean and chair is comfortable, thanks!!! More

by Yao
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Higgins
Oct 10, 2022 -

AutoNation Honda 385 responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 02, 2022

I went home for lunch and my Pilot wouldn’t start. I called the service department to speak to the service manager Chase Cass. He knew right away what the problem is and told me to bring it in. I jump More

by Kristamp71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Cass, Doug Arnold
Oct 08, 2022 -

AutoNation Honda 385 responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 30, 2022

For past so many years, I’ve been getting best car service through Autonation Honda. In this visit, Jason helped me with heater core getting replaced, and his expertise definitely helped me to underst More

by Siva
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason, Usman
Oct 07, 2022 -

AutoNation Honda 385 responded

Hello Siva, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda 385. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 30, 2022

Everyone that helped me from the time I pulled up to the time I left was amazing More

by Pjefferson2521
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody, I don’t remember the other names
Oct 07, 2022 -

AutoNation Honda 385 responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

September 30, 2022

Financial rep John Williams Jr didn’t execute proper communications and knowledge management skills. He stated only what needed to be said to make a sale, leaving the possibility of misinterpretations. More

by joy_rakeeyah
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Atrienne Scott, John Williams Jr
Oct 07, 2022 -

AutoNation Honda 385 responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda 385. Don't hesitate to call us if you ever need anything. Be safe on the road!

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