AutoNation Honda 385
Memphis, TN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Alicia White was the best sales representative ever. She made sure all my questions were answered and that I was satisfied. She is the best. She made sure all my questions were answered and that I was satisfied. She is the best. More
Person helping me was new and training but was courteous. Oil change to expensive. They did not tell me they used synthetic oil which is more expensive. I just wanted the basic oil change. The should have cl Oil change to expensive. They did not tell me they used synthetic oil which is more expensive. I just wanted the basic oil change. The should have clarified that at the time of setting the service up. More
Good service and nice people , I waiting on watering , they have snacks and water for you to waiting, inside very clean and chair is comfortable, thanks!!! they have snacks and water for you to waiting, inside very clean and chair is comfortable, thanks!!! More
I went home for lunch and my Pilot wouldn’t start. I called the service department to speak to the service manager Chase Cass. He knew right away what the problem is and told me to bring it in. I jump I called the service department to speak to the service manager Chase Cass. He knew right away what the problem is and told me to bring it in. I jumped it and dropped it off at the shop and I needed a new battery. They took me back to work and had it done by the end of my work day. It had been washed & vacuumed. The service advisor Doug Arnold was fast & efficient and even drive my car up to the service drive so I didn’t have to find it on the lot. Superb service from AN 385! I wouldn’t go anywhere else. More
For past so many years, I’ve been getting best car service through Autonation Honda. In this visit, Jason helped me with heater core getting replaced, and his expertise definitely helped me to underst service through Autonation Honda. In this visit, Jason helped me with heater core getting replaced, and his expertise definitely helped me to understand the issue and getting it resolved quickly. The employees at this service center are always professional, and they have a well maintained waiting area as well. Final word, without much thought I can definitely give give five out of five stars. More
Financial rep John Williams Jr didn’t execute proper communications and knowledge management skills. He stated only what needed to be said to make a sale, leaving the possibility of misinterpretations. communications and knowledge management skills. He stated only what needed to be said to make a sale, leaving the possibility of misinterpretations. It is also believed that J.Williams “doctored” up the financial portions of applications, adding more to an income than what the actual income is. Rep A.Scott lacked on knowing about the vehicle in question. Luckily I had already researched the vehicle so it basically sold itself. A.Scott overly gave compliments on my appearance and not the vehicle itself. More