AutoNation Honda 385
Memphis, TN
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Josh Lee was so friendly and helpful. He was patient with all of my questions. I truly believe he gave him the best service possible for my trade in and price of my new Passport. He has c He was patient with all of my questions. I truly believe he gave him the best service possible for my trade in and price of my new Passport. He has called several times to check to see if I had any questions or needed any assistance with set up anything on my car. More
Even though this is a AutoNation dealership I feel there is a difference at 385 over the Covington Pike dealership. 385 is an hour away from by home and Covington Pike is 30 minutes. I choose to drive the is a difference at 385 over the Covington Pike dealership. 385 is an hour away from by home and Covington Pike is 30 minutes. I choose to drive the extra distance for the service personnel there. I feel that they give me honest fair pricing for my repairs and service. It is not cheap, and my car is old (10 yrs) but they know how to service my car and alert me to cost of repairs to come. I followed my old service advisor (Josh) to 385 and when he left service for sales, he introduced me to Doug Arnold. These two men are the main reason I return, I feel that they are trustworthy. They both have listen to me, offer options and put no pressure to make a sale. Doug has gone above and beyond in his duties even taking my calls on his days off and assisting me with what I need. He is the reason, as well as several others at 385 I return. I appreciate the technicians who have serviced my car taking pictures of the worn parts needing replacement so I can assess the needs of my car. I have had very good service and have not had to come back with a concern/complaint with the work completed on my car at 385. More
Rarely on time. Takes an hr or more for a simple oil change. The employees in the service department always seem upset that they have to be there. You can request th Takes an hr or more for a simple oil change. The employees in the service department always seem upset that they have to be there. You can request the shuttle online, however when you get there no shuttle is available. More