AutoNation Honda 385

Doug greeted me upon arrival and was efficient checking me in for my routine service appointment. He was courteous and explained the charges. He also informed me of a recall so I will be returning soon to me in for my routine service appointment. He was courteous and explained the charges. He also informed me of a recall so I will be returning soon to have this updated. More

Barry explained the service needed. While waiting, I was able to get some office work done. In all, the oil change and checks took about an hour and a half. While waiting, I was able to get some office work done. In all, the oil change and checks took about an hour and a half. More

Everything was fine. Everyone was very helpful and attentive and the service was completed in a reasonable amount of time. Everyone was very helpful and attentive and the service was completed in a reasonable amount of time. More

Barry was very friendly and helpful! He worked me in without an appointment and answered all my questions. He worked me in without an appointment and answered all my questions. More

Time for a oil change, my appt was 3:00pm, Chris Higgins wasn't at he's desk and I was in a hurry leaving out of town, so I asked Alex can he check me in and with a smile he did. Once Chris knew I was ther wasn't at he's desk and I was in a hurry leaving out of town, so I asked Alex can he check me in and with a smile he did. Once Chris knew I was there he can over to greet me and we went over the history of my car. Need two more small thing done we did them and I still was out in less than hour and half. As a single lady sometime we need help keep up with car maintenance....Thank You Chris Higgins and Auto Nation Honda 385...KEEP UP THE GREAT WORK!!! More

My advisor, Christopher Higgins, is very effective and thorough when it comes to making sure his customers receive everything they need to maintain the proper upkeep of their vehicles - even for the next thorough when it comes to making sure his customers receive everything they need to maintain the proper upkeep of their vehicles - even for the next visit. I am always pleased with the attentiveness and detail he gives to myself as well as each of his customers. He is always pleasant and has excellent people skills. Christopher should receive an employee of the month/year recognition. I always feel at home when I come to get my car serviced. AutoNation Honda385 is a great place!!! More

Atrienne was the BEST! !! Great car at a great deal! The entire sales team was fantastic! !! Great car at a great deal! The entire sales team was fantastic! More

Doug is fantastic to work with! He has taken care of every issue with my daughters car in the most timely manner! His has always ready to work her in when she comes in town. I can’ He has taken care of every issue with my daughters car in the most timely manner! His has always ready to work her in when she comes in town. I can’t say enough about how thankful I am for his help in making sure her car is safe and rest for travel!! More

I was very pleased with my car repair. My advisor, Alex was so nice and helpful. I was pleased to get a coupon. Definitely an excellent decision to come to your shop My advisor, Alex was so nice and helpful. I was pleased to get a coupon. Definitely an excellent decision to come to your shop More

Had it not been for Chase, the Service Manager, my rating would have been 0! Prior to making my recall appointment, the agent, Alex, told me it wouldn't be necessary to keep my car overnight. When I showed would have been 0! Prior to making my recall appointment, the agent, Alex, told me it wouldn't be necessary to keep my car overnight. When I showed up Wednesday morning, Alex said "We might have to keep your car overnight but I'm not sure". I told him that if I'd known that when we made the reservation over the phone, I would have chosen another day. When I called in the afternoon to see about picking my car up, Alex told me that they needed to keep it overnight. When I again expressed my displeasure that he told me differently when I made the appointment, Alex falsely accused me of "having an attitude and said if I wanted to, I could just come pick up our car, implying that he'd rather we take it somewhere else!" I then spoke with Chase and he said he'd do all he could to help me. Later, he informed me that the work had already begun so all he could promise was that it would be completed early the next morning. When I arrived the next morning at 9:30, it was done and Chase went "above and beyond" what I expected. Having bought 2 cars there in the past 3 years, I would've "never darkened the doors of Autonation 385 again, had Chase not gotten involved!" I will be back there for my next service. Thank you for the opportunity to share my issues! More