AutoNation Honda 104

Jason was polite and helpful I went in for a oil change and multi point inspection and was happy with the recommendations that were given and multi point inspection and was happy with the recommendations that were given More

As usual I give the Service Department a "5" Star rating. .. Building a relationship does help and I feel that dealing with Jordan and Bob has really helped on the servicing of my new car. Should you go in a .. Building a relationship does help and I feel that dealing with Jordan and Bob has really helped on the servicing of my new car. Should you go in ask for Jordan (Service desk) or Bob the Service Manager. I expect that they will be there for all of the clients... Thanks to the service department... More

That Honda location has taken care of my 2005 Honda CRV since I bought it there. They have always been courteous and given full information about my car. I especially like being alerted about potential u since I bought it there. They have always been courteous and given full information about my car. I especially like being alerted about potential up coming expenses with future check-ups. More

My appointment went well and the service writer was attentive, polite and capable. The car was ready on time. attentive, polite and capable. The car was ready on time. More

Everyone was very accommodating and efficient. The examination of my vehicle was really great. The waiting area was very accommodating. The examination of my vehicle was really great. The waiting area was very accommodating. More

Fantastic. Accommodating. Straightforward. CPO Honda Pilot is beautiful. Whole experience was completed in one day. Accommodating. Straightforward. CPO Honda Pilot is beautiful. Whole experience was completed in one day. More

Easy to schedule appointment, prompt and courteous service, work completed within an hour. Highly recommend. service, work completed within an hour. Highly recommend. More

Friendly and Professional. Haggling was kept to a minimum. Our salesman was knowledgeable about the car Haggling was kept to a minimum. Our salesman was knowledgeable about the car More

Funny, two different appointments, two different cars, two different service advisors, two very, very different experiences. First was ok, kept having to remind the advisor what needed to be done to my p two different service advisors, two very, very different experiences. First was ok, kept having to remind the advisor what needed to be done to my pilot. Got it done sooner than expected, so there’s that. Fast forward to today. Take my accord in. Nothing major, and request the multi point inspection. Tech calls with recommendation (video message, odd but ok). I call back to get cost. No chance to speak to a person, straight to VM. No biggie, leave a message. Two hours later, call again, get a person but have to speak to the service advisor. Ok, I get his VM, leave another message. Two more hours, my fiancé calls, ends up on hold for 20 min. I call again and finally get through to someone but now I’m mad and annoyed. Taking my business elsewhere. They need better customer service. More

Came in because my AC was only blowing warm air. They took my car for four hours during which time I was brought back to be shown that a small animal had been torn up in my pulley system, but I was They took my car for four hours during which time I was brought back to be shown that a small animal had been torn up in my pulley system, but I was assured the compressor was still working fine. I was then told that my system was over-pressurized with air, but only a small amount of refrigerant. So they emptied the system and added refrigerant. However, after all this I was told they found a bent line in the system and that the total repair would be around $1000. I declined the repair understanding that I would still have to pay for the work that had been done already, just under $400. I wasn't happy about this at all, but fine. While paying the service woman told be that, because they had done the emptying and refill of the system, my AC would be "fine for now." Cut to me getting in the car and testing out the AC....and there's a terrible shudder and noise from the engine bay. My compressor is no longer "fine." So to sum this up, I entered with a working compressor but no cold air, paid $400 and left with a bad compressor and still no cold air. I left a message with the service department and have not heard anything back in 48 hours. I recommend taking your car elsewhere. More