AutoNation Honda 104

AutoNation did an excellent job researching and fixing a very annoying popping noise we had with our Civic. They quickly determined it was the sway bar, communicated this to us including cost to repair, and very annoying popping noise we had with our Civic. They quickly determined it was the sway bar, communicated this to us including cost to repair, and quickly got us our car back. Donovan Masterson, our services representative, was professional and a joy to work with! More

I was very pleased with both Jason Adamson and the mechanic who worked on my car. They were very professional and did not push me into getting something not needed at this time. I will definitely be b mechanic who worked on my car. They were very professional and did not push me into getting something not needed at this time. I will definitely be bringing my Honda Civic back for future service issues. Thank you for making it such pleasant experience. More

Autonation did a great job of servicing my vehicle. Jason looked for best options to repair. He reviewed everything I needed done and after wards reviewed what had been done. Jason looked for best options to repair. He reviewed everything I needed done and after wards reviewed what had been done. More

On one hand the service department did the work well. Even agreed to take the 25% off coupon that had expired before they had time to schedule my appointment. On the other hand, when asking me to appro Even agreed to take the 25% off coupon that had expired before they had time to schedule my appointment. On the other hand, when asking me to approve the cost of a timing belt, Susan promised to take the 25% off of the gross bill but only showed me a portion of the cost…totally missed that other $1000 which must have been on the next page. I called my son to make sure I was making reasonable decisions and he heard the negotiations…and knew she was promising the 25% off the gross. Nothing was signed so I never saw the next page. When I picked the van up there was only $150 deducted for the coupon…the fine print I had missed. Which would have been fine if it had been part of the decision. The bill was over $2800…About $1000 more than I expected. Susan was able to get her manager to take off more for the coupon so I ended up paying about $2342. I’m sure they felt I got a good deal…I felt that I had been manipulated. I really don’t know if the lies were on purpose but I don’t like to have to question it. More

The service advisor Jason Adamson did a great job checking on the work and cost. checking on the work and cost. More

Great service with a new service advisor. She listened and reviewed the check list of the vehicle. Scheduled future services with her. She listened and reviewed the check list of the vehicle. Scheduled future services with her. More

Jason in the auto shop was wonderful! He kept me in the loop on everything. Trent my salesman was great too. And because I was there ALL DAY even the big boss made sure I was taken care o He kept me in the loop on everything. Trent my salesman was great too. And because I was there ALL DAY even the big boss made sure I was taken care of and getting everything handled properly. Love these folks! More

Went in to get my tier fixed because it had a nail in it I'm happy they do it for free I'm happy they do it for free More

Excellent customer service! Everyone was so nice and helpful. I highly recommend using this dealership! Everyone was so nice and helpful. I highly recommend using this dealership! More

The staff was all friendly and helpful. Kept me updated about the process. They also let me know all the things that need to be taken care of. Kept me updated about the process. They also let me know all the things that need to be taken care of. More