AutoNation Honda 104

The service rep was so friendly and thorough. I was in and out in a very short time. I even wandered up to the showroom and was greeted and my questions were answered with a smile and honesty. I was in and out in a very short time. I even wandered up to the showroom and was greeted and my questions were answered with a smile and honesty. More

Jason was nice and was a big help when it came to check in my car out he took the time to explain everything and even gave me a free car wash in my car out he took the time to explain everything and even gave me a free car wash More

Steven Miley sold me a $40k car last year with the promise of having someone come out to my house and fix the wind shield. They never sent anyone out. They told me to go in. I had to cancel twice beca promise of having someone come out to my house and fix the wind shield. They never sent anyone out. They told me to go in. I had to cancel twice because I travel all the time and couldn't get my car in which is why he said they would have someone come out. (I'm a single mother with 4 kids) When I was finally able to get in, he wouldn't respond to my text messages anymore. I finally called Honda service and got an appt. However, upon arrival, I was told that it was not written in my contract that they would replace my windshield. I was then brought upstairs and a gentlemen came out and said that they will not replace the windshield because it was not written any where that they would and it has been almost a year and if they were to replace it, it would have to have been within 30 days which none of that was communicated with me. I asked to speak to Steven and they wouldn't bring him out and he refused to come out. The gentlemen was soft spoken but smiled condescendingly at me. Overall, it was obviously not their intentions to replace it since Steven never put it in writing, he never sent anyone out like he said he would, knowing very well that I traveled a lot, he never communicated that I only had a month, and he never responded to my texts about rescheduling another appt. My fault for not making sure that he had it in writing because I 100% trusted Honda and Steven! More

My sales person Jay and staff where friendly , knowledgeable and made me feel comfortable during my visit. knowledgeable and made me feel comfortable during my visit. More

The service was completed on time and done well. The service adviser was knowledgeable. Thank you The service adviser was knowledgeable. Thank you More

I took my car in for a recall. The work was done, but I was especially impressed with the customer service when I went to pick my car up after 6pm. The work was done, but I was especially impressed with the customer service when I went to pick my car up after 6pm. More

It took 7 hours for someone to update me on the status of my car's inspection and on the airbag recall replacement; however, once they updated me, service was a quick turn around. Very friendly staff. my car's inspection and on the airbag recall replacement; however, once they updated me, service was a quick turn around. Very friendly staff. More

The technician assigned to my car was outstanding and I was super-satisfied with the ownership he took for getting the work done. I cannot recall his name but the advisor was Jason Adamson or Joseph Conn was super-satisfied with the ownership he took for getting the work done. I cannot recall his name but the advisor was Jason Adamson or Joseph Conners. I am not sure if one of those are the name of the technician who did the work or not so please acknowledge the right person for me. More

Good services , for my first time buying a car it tools me only 3 hours... That's so what's up!!!!!! Means who ever you are since you qualified you get your car.... me only 3 hours... That's so what's up!!!!!! Means who ever you are since you qualified you get your car.... More