AutoNation Honda 104

On Tuesday, March 19th, I contacted the dealership to inquire about a recently acquired Lexus RX350h. Sal provided a virtual tour of the vehicle, and being pleased with the vehicle, I asked that we fi inquire about a recently acquired Lexus RX350h. Sal provided a virtual tour of the vehicle, and being pleased with the vehicle, I asked that we finalize the paperwork so we could get the deal closed. When I asked if a deposit was needed to hold the car, Sal explicitly stated it was unnecessary. Since I live out of state, I spent a significant amount of time that night securing a transportation company to ship the Lexus. I also texted Sal to confirm the details and inquired about the final paperwork, as Sal previously mentioned it required updating. Unfortunately, I received no response that night. The following morning, I reached out again to finalize the purchase, only to be informed that the car had been sold to someone else. Upon further discussion, the story became unclear. The Sales team claimed Sal sold the car to another customer, cutting his coworker out of the commission. However, Sal contradicted this, stating another salesperson made the sale. Later evidence revealed Sal's story to be false. I’ve continued to reach out to the management team, and they have yet to return my multiple voicemails and messages. More

We found Stephen Miley and this dealership through the Costco Auto program and were very happy with our experience. Costco Auto program and were very happy with our experience. More

The customer service is top notch and every employee is very nice and kind. Overall a really great experience! very nice and kind. Overall a really great experience! More

I love my new car, thank you so much for making it happen. I appreciate you! happen. I appreciate you! More

We were looking at the CR-V and RAV-4 but the people at AutoNation Honda made all the difference in the world. Right from the start we felt welcome and appreciated. The entire process went off wihout a h AutoNation Honda made all the difference in the world. Right from the start we felt welcome and appreciated. The entire process went off wihout a hitch and we are super excited to be in a new Honda CR-V. Thank you. More

left us without a vehicle after two transmissions, we will never buy another Honda again ! will never buy another Honda again ! More

Everyone was extremely nice an helpful. The salesman I had was very patient and helpful The salesman I had was very patient and helpful More

The sale was handled by Stephen and Fab. They did a great job and were great to work with. The finance department was also good. Very professional and knew their business. We did not finance They did a great job and were great to work with. The finance department was also good. Very professional and knew their business. We did not finance the vehicle, but everything else was explained very thoroughly. Stephen was great to work with, no pressure and he knows the vehicle very well. He was very helpful. Fab was also great to work with and also knows the business and the car very well. My wife and I have bought several cars from this dealership and left with a good feeling about our purchase. More

I bought the first car I drove in cash. The Sales men was super nice and friendly. We talked the entire time I test drove the vehicle, so I picked it up the next day and could hear the bra The Sales men was super nice and friendly. We talked the entire time I test drove the vehicle, so I picked it up the next day and could hear the brakes grinding. I asked my son who is a mechanic to look at the breaks for me. He said the rear breaks and rotors were new however the front brake pads were warn. I called the dealership brought my car in the next day, sat and waited for them to tell me that the brake pads are all new. Now because I am a woman people might assume I don't know anything about cars but I grew up with a Dad that has worked on cars since he was 15 years old, he's 73 now. I feel like they dismissed my concerns and I can still hear the brakes grinding. So my advice is if you want to buy a used car, go somewhere else. More

I was paying cash with no trade in. I told my sales rep Brandon Kuiper that I would buy from the dealer who gave me the lowest price. Brandon's first quote was his last and the best I I told my sales rep Brandon Kuiper that I would buy from the dealer who gave me the lowest price. Brandon's first quote was his last and the best I received out of 12. Very responsive to calls and emails and the signing went smoothly with Eddie and finance. I used Costco auto buying program and I believe that helped get me the best price. i recommend this dealership as they were honest and responsive. More