AutoNation Honda 104
Westminster, CO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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One of the biggest issues is the lack of communication with the service advisor. She was provided with a number to call to reach my wife because I was working. She still called my number and my wife never with the service advisor. She was provided with a number to call to reach my wife because I was working. She still called my number and my wife never received the call. My wife had to try and get ahold of the service advisor for a promised update. When she did get ahold of the service advisor, the service advisor claimed that she called the number provided, yet, when I got off work, I had a message from her. In addition, the service advisor called me two days later to update me on the vehicle, and she left me a message because I was unavailable. When I returned the call no more than 30 minutes after she left a message, I left a message for her to please call me back. She never returned my call, and the service department held the vehicle for 2 more days waiting for a part. When the part came in, the technician was unable to find the part (delaying the wait time another day). When I finally picked up the vehicle, the technician had left the spare key to the vehicle on his desk. The service provider I worked with that day spent 20 minutes looking for my second key because no notation had been made as to where it was. All in all the service department had the vehicle for 6 days due to miscommunication with the technician and with me. More
The dealerships was fine. Sal welcomed us in and he was great. Gabe was not really involved. He didn’t seem to care much about what was right for us. He was on his phone and d Sal welcomed us in and he was great. Gabe was not really involved. He didn’t seem to care much about what was right for us. He was on his phone and didn’t show me much about the options on the new car. I wish we could have stayed with Sal. He took his time with us until his appointment arrived. More
The service manager is the best the service writer that I deal with was very good appointment was on time and car service well. I did ask for a tire rotation as I get a tire rotation on every single oil cha deal with was very good appointment was on time and car service well. I did ask for a tire rotation as I get a tire rotation on every single oil change and I did not get the tire rotation because they said I did not need a tire rotation. I believe I did not need a tire rotation because I always rotate my tires that's why they're in such good shape other than that everything was excellent. More