AutoNation Honda 104

Service Department Staff very professional , honest and treats their clients with respect. Always try to meet the customer needs with the lessor amount of expense. treats their clients with respect. Always try to meet the customer needs with the lessor amount of expense. More

I was told in October my battery needed to be replaced. When I had issues with it starting I mentioned that during an oil change in February. I was told all looks good. When I dropped it off to have the st When I had issues with it starting I mentioned that during an oil change in February. I was told all looks good. When I dropped it off to have the starting issues resolved specifically in May I was told it was the battery again. When it still had start issues two weeks later they said they would take a look at it to diagnosis a new problem. After 5 days of not hearing anything I went back in person and was told they tried calling me yet I had no recent calls. They sent me to voicemail every time I called during those 5 days. They finally replaced the starter and it took a lot of pressure to bring the price down since they had no loaners and forced me to get a rental car while they "worked" on my car. I'm not sure how you trust a place like this to do more than a simple oil change. More

Jason, the service crew, and mechanics lack professionalism and competency. I will never go back. professionalism and competency. I will never go back. More

Friendly, professional, knowledgeable staff. Worked with us to remedy a CARFAX error issue with my trade-in. AutoNation was very flexible. Worked with us to remedy a CARFAX error issue with my trade-in. AutoNation was very flexible. More

Once you get someone to answer the phone, the service and parts department are helpful and amazing. parts department are helpful and amazing. More

I scheduled my service at 11 AM and Morgan got it in early. I am glad Morgan is on the service team. Thank you very much. early. I am glad Morgan is on the service team. Thank you very much. More

Moses worked with me and was extremely helpful. He was courteous, kind, and made sure the repair was done correctly. He also kept me informed every step of the way. Thank you Moses. He was courteous, kind, and made sure the repair was done correctly. He also kept me informed every step of the way. Thank you Moses. More

They are always there when you need them. They repaired my car and it running great. Pleasent place to do business. I do have a dent on the driver side door. That was caused by the tow or They repaired my car and it running great. Pleasent place to do business. I do have a dent on the driver side door. That was caused by the tow or by AutoNation .I would like to have the picture of the car when it was received from the tow truck. More

Our salesman Matt and Leo were very helpful in finding me a new car, and are the reasons why rating is so high. I would say that there needs to be some changes with the financial office. We arrived at Honda a new car, and are the reasons why rating is so high. I would say that there needs to be some changes with the financial office. We arrived at Honda at 1:30 found the car I wanted at 2:00, but didn’t get into the financial office until 4:30. That being said, we waited 2.5 hours just to purchase the car. This is too long to wait. One thing I would recommend is using technology to tell customers when it is their turn to purchase their car. This would allow the customer to leave and then come back so they don’t have to waste time sitting. Otherwise, I love my new HRV and I’m excited for the adventures I will take in my new car! More

They were very helpful and professional. Repaired my car and it’s running great! I will use them again Repaired my car and it’s running great! I will use them again More