AutoNation Honda 104

Dan Traurig was very professional in the manner that he dealt with me. He answered all of my questions thoroughly, was very knowlegible about the product, supplied a variety of quote options on-line, foll dealt with me. He answered all of my questions thoroughly, was very knowlegible about the product, supplied a variety of quote options on-line, followed up on all action items, processed the paperwork efficiently, reviewed the manuals completely after the car was purchased, and was prompt and punctual in all of our dealings. Although I initially intended to buy as used car, Dan guided me to purchasing a new car without any pressure or feeling of being "played." All in all, Dan was a pleasure to work with. Bill (I think his last name is Doanne - his card is not with me)is the sales assistant that handled the pricing evaluation of the cars that I traded in. As was Dan, he was a pleasure to work with - professional, knowlegible, and straight-forward. More

Chili made purchasing my new car a pleasure, this was the first time I bought a brand new car and purchased it on my own. Chili put me to ease and made me realize it can be stress-free and easy. My parents w first time I bought a brand new car and purchased it on my own. Chili put me to ease and made me realize it can be stress-free and easy. My parents were thrilled with his customer service and will be purchasing their next cars from him as well. Every time I've goe in nice my purchase Chili remembers me and my mom by name, it really shows he cares. More

We visited this dealership twice to look into buying a new car. The first time, we walked around the lot for about 10 minutes, even stopping to poke our heads in the showroom, and no one even said hello t new car. The first time, we walked around the lot for about 10 minutes, even stopping to poke our heads in the showroom, and no one even said hello to us. We saw a couple of salesmen that watched us walk by, but apparently didn't catch anyone's attention, so we left. The second time, we had comparison shopped at another dealer and were ready to take a few test drives. This time, someone came out and spoke with us, but as it was only his second day on the lot, didn't have answers to most of our question and was unwilling to unlock cars for us to look inside until we sat down and gave him our information. We ended up going into the showroom to look at the models on display, and he brought over someone with more experience who was very friendly and knowledgable, but the first impression had already been made. Twice. I understand that car salesmen have to start somewhere and that they're all new at some point. We did go out on a few test drives, and our salesman seemed to loosen up a little. Our overall experience was okay, but I felt bad for this man who did not have all the answers to our questions and seemed very nervous working with us, and I believe that was mostly due to lack of training. When considering spending 30-40k on a brand new car, I want to have complete confidence in the salesperson I'm dealing with, and would not likely return to make our purchase here. More

Went in for a Dodge Van that was on there lot, Worked with Daniel Blatnik after waiting 20 minutes to get help. At first he was friendly, started to try and work a deal out and he kept saying no. I went with Daniel Blatnik after waiting 20 minutes to get help. At first he was friendly, started to try and work a deal out and he kept saying no. I went to the used car sales manager and he was ok, still over priced. Had the car looked at, it needed a new A/C comp and Battery for a start. They decided to replace those items. After we bought the car it needed a thermostat an alternator and starter. They do not inspect the cars very well. I never got a carfax or emissions in the mail like they said they sent. I had to go in and get coupon for the emissions and tried to talk to Daniel, he was very rude and did not care. They lack in quality service, all they care about is the mighty doller. I have bought 3 cars from them and this will be my last. They lost a customer for life. More

Very disappointed in Go Honda 104th Service. I do not Very disappointed in Go Honda 104th Service. I do not recommend the Service at this location. Please do not learn the hard way. A combination of poo Very disappointed in Go Honda 104th Service. I do not recommend the Service at this location. Please do not learn the hard way. A combination of poor, poor communication and extreme over-inflated prices caused a lot of frustration and in my view an unnecessary repair. Service rep even said to keep the part as it looks brand new! Manager apologized for all the miscommunication, but their miscommunication caused me a lot of money in an unnecessary repair. More

My wife and I were treated very well by the sales rep. We have less than perfect credit, with high debt to income ratio. They worked very hard to get a deal done, and we did sign on two used cars. However, w have less than perfect credit, with high debt to income ratio. They worked very hard to get a deal done, and we did sign on two used cars. However, we had to have a co-signer which was out of state. This is were the mess started. Can't take the cars. OK, well we were promised the paper work would be overnight fedexed on Monday morning, and we would have the cars on middle of next week. Tuesday evening, co-signer still has no paper work. Call, no one returns tell 8:00pm. There was a problem with the bank accepting the loan,...Ok no problem, take off from work on Wednesday for a hour and forty five minutes to re-sign paper work...again promising it would be overnight fedex (Which is the main reason for taking time off work to sign paperwork)...Now its Thursday co-signer still had no paper work...Call, get tracking number...Package is across the US and was sent ground!! Call back very upset. Nothing they could do, it must have been placed in the wrong box. Thursday, nothing solved (this was suppose to be the latest we would pick up the cars, but I don't hold the bank against them, I do hold the fact the package was sent ground against them). This is why I am giving the company a 1 on quality of work, and if there was a worse rating I would have marked it. Don't lie to me and tell me it is getting overnight service...The tracking number is for ground shipments. Lies, and broken promises is what you will get working with these people. Mean while my wife and I are down to one car (which we are trading in for the two), with a five year old, and new twin girls, juggling work schedules to transport to and from school, daycare, and all the good stuff which comes with being a parent. Stand up and take responsibility, fix the problem, and most important don't LIE TO ME. More

While I had a pleasant experience with the salesperson, Chili, I felt low-balled on my trade-in offer. Instead of working with me, they wanted a wholesale price based off of various auctions. I had no idea Chili, I felt low-balled on my trade-in offer. Instead of working with me, they wanted a wholesale price based off of various auctions. I had no idea where these numbers came from or whether they were real or not. I cited the Kelley-Blue Book value and was told they didn't use the KBB, so I told them the difference was several thousand dollars. They told me it was the best price which I told them it was the best price for them b/c they would list my trade-in for 5-7 thousand more than they were giving me. I walked out at that point because it was clear they would not work with me on a deal that benefitted BOTH of us. I understand the nature of the car business, which is overall shady and even slimy, but they wouldn't even try to work with me on a FAIR value. Luckily, I went online and found an even better deal elsewhere. I would never go back to this dealership. More

Bought a used car from dealer with no hassle or haggling. Got the price upfront and great help with financing. Dealer let me borrow car I was interested in and use it to drive to other dealerships in my ca Got the price upfront and great help with financing. Dealer let me borrow car I was interested in and use it to drive to other dealerships in my car search since my vehicle was not safe to drive. More