AutoNation GMC Mendenhall

Terrible Service. Made appointment for air bag recall. Dropped it off on Tuesday morning at 9:30am. Had to walk in and ask them to lift the bay door to the service c Made appointment for air bag recall. Dropped it off on Tuesday morning at 9:30am. Had to walk in and ask them to lift the bay door to the service check-in. Two service lumps just sitting there. No other customers. No estimate of time to repair. 48 hour later, no communication. So I call up and the fellow says "not sure, I have to check... call you back in 20 minutes." No call back after two hours so I call again. "Part just came in and it might be done today." Forget it. I advised him to just let me pick my truck. I was relieved and satisfied to get the truck back because this has to be one of nastiest, dirty service areas that I have ever seen, Trash everywhere. This place is terrible. No Communication. No Callback. No Service. Not Recommended if you value your vehicle. More

Very professional and not a long wait time. paid attention to my needs. highly recommend. paid attention to my needs. highly recommend. More

The people and service was very good. Didn't have to wait an extremely long time and the people were very very courteous. Didn't have to wait an extremely long time and the people were very very courteous. More

Wonderful experience, I felt good leaving with my new car. I would definitely recommend someone! car. I would definitely recommend someone! More

I will always have my vehicles serviced at this Auto Nation’s location on Mendenhall. The staff is courteous and professional. The shop manager Chad is the best. He takes the time to explain things Nation’s location on Mendenhall. The staff is courteous and professional. The shop manager Chad is the best. He takes the time to explain things you need to know about your vehicle. He make sure you get in and out without spending your whole day waiting for the job to be completed. I left very happy and satisfied. More

Very professional and courteous to customer. Listens to customers needs and wants and accommodates accordingly. Listens to customers needs and wants and accommodates accordingly. More

Excellent service with a wonderful staff, got in and out in a very timely manner in a very timely manner More

I usually have a great experience with them. Myself & son have bought new vehicles from them and had services completed on them. This past service was the worst I've had. Neither Adviser acknowl Myself & son have bought new vehicles from them and had services completed on them. This past service was the worst I've had. Neither Adviser acknowledged me standing between their desks until I spoke up & told them I had an appointment. I was there to have a recall completed. They said it would be about 4 or 5 hours. I had a ride back to work & waited for a call that never came. I called the following day numerous times & couldn't get anyone to answer. Their answering service in Georgia called me and said that they couldn't get anyone to answer and she would send an email to 2 Bosses in service. Still nothing. I got a ride & hoped it was done and thankfully it was. I was told it was just outside the door. I wish, hit the horn button on my key fob and heard no horn. I found it at the very end of the building in the gravel area. Hot & exhausted I get in to grease prints on my door panel and floor mats. The air bag that was replaced now has it's cover sticking up above the dash as if a clip was broken or missing. I wish I could post the pics of it. Very disappointed in service encounter and repair. More

Brandon Merriweather is one of the best salesman I’ve had the pleasure of working with. I did not feel pressured and he made my car buying experience very pleasant. Every one in the building was very hel had the pleasure of working with. I did not feel pressured and he made my car buying experience very pleasant. Every one in the building was very helpful and I felt appreciated. More

My experience with AutoNation Mendenhall has always been amazing.....if you ever would like to buy a automobile please stop by this location only and ask for D'Tasha or Rashard as your sales person and Kelv amazing.....if you ever would like to buy a automobile please stop by this location only and ask for D'Tasha or Rashard as your sales person and Kelvin Hollister as you finance manager. These 3 are always amazing and have great customer service.....I love them and I've purchased vehicles from them more than once. If they asked who sent you tell them Vivian. More