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AutoNation Ford Wolfchase - Service Center

Memphis, TN

4.6
674 Reviews

674 Reviews of AutoNation Ford Wolfchase - Service Center

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August 06, 2021

This first visit to AutoNation Ford Lincoln Wolfchase was for my 60,000 maintenance service, and I was MOST impressed with the staff and the service. More

by shall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara Myers
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Aug 22, 2021 -

AutoNation Ford Wolfchase responded

Hi Shall, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 06, 2021

My car was kept for a month with nothing resolved but I’m still having the same problem! More

by vlee1862
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lee
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Aug 22, 2021 -

AutoNation Ford Wolfchase responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (901) 209-1257 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

August 05, 2021

Service department is fantastic! They always exceed my expectations. Barbara M. is the best service representative!! I always leave the service department knowing that I got a good deal and Barbara ensu More

by MK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara Meyers
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Aug 06, 2021 -

AutoNation Ford Wolfchase responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 04, 2021

It is close to my house and their service representatives are were very nice/helpful. More

by rgholmes611
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed.
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Aug 06, 2021 -

AutoNation Ford Wolfchase responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 02, 2021

The Dealership has Professional experience Staff that willing to assist the customer whit whatever Vehicle Service needs that we might need.. Gary the Service contact Person is a Very Good Example of Cus More

by eddie shelton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gray, Nick Service Manager and Matthew the Service Clerk
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Aug 22, 2021 -

AutoNation Ford Wolfchase responded

Eddie, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Wolfchase! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 02, 2021

Thank you to Jeff Smith and Nickalaus Rowell and the Ford service team for a job well done. They scheduled the appointment and the service was completed in a timely manner. More

by Escape 2020
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Smith , Nickalaus Rowell
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Aug 22, 2021 -

AutoNation Ford Wolfchase responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Wolfchase! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 01, 2021

Good dealer and people not sure they rotated my tires will know for sure next time because I will mark tires. Clean restroom are a plus. More

by Rblizzard123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Livid Gault
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Aug 22, 2021 -

AutoNation Ford Wolfchase responded

Hi, thank you for sharing your positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 31, 2021

They know how to keep a customer happy and make things right. They complete repairs on time at the time they promised. They keep the customer number one. More

by kdn21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbra Meyers
Report | Print
Aug 22, 2021 -

AutoNation Ford Wolfchase responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 27, 2021

The visit was good, but the service rep was not friendly at all. Maybe it was a bad day for her, she did get the job done though. More

by Nikkiuom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara Myers
Report | Print
Aug 13, 2021 -

AutoNation Ford Wolfchase responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

July 27, 2021

Service Advisor was Barbara Myers. She totally understood my problem with my old F150 with 275,000 miles on it. Service dept fixed it in less time than expected. Truck now runs as good as it did when it was More

by mmenne2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara Myers
Report | Print
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