AutoNation Ford Wolfchase - Service Center
Memphis, TN
674 Reviews of AutoNation Ford Wolfchase - Service Center
Customer service at Wolfchase Ford has gone downhill fast. Started off excellent and in the last year or so has gotten so bad that I'm now looking for another dealer for repair work. Delays are one thin fast. Started off excellent and in the last year or so has gotten so bad that I'm now looking for another dealer for repair work. Delays are one thing, but the expectation you to leave your car there indefinitely while it goes into the rotation for repairs is unacceptable. The actual repair work they perform is good, but getting it done is a hassle. More
I had a good experience. I brought my 2021 Ford Bronco for a oil change and tire rotation. I worked with the Assistant Service Manager, Mr. Lee Gault. Mr. Gault was so nice and always willing to answer for a oil change and tire rotation. I worked with the Assistant Service Manager, Mr. Lee Gault. Mr. Gault was so nice and always willing to answer any questions or concerns. They were very professional from the booking of the appointment, to check in, service completed, and check out! They gave me helpful information on my vehicle for future services. I would definitely use Autonation Ford Wolfchase again. More
Provides good work but need to explain more to the car owner. Spent $1800 with no one explaining what all was done for the 150,000 mile check-up. Plus had they paid attention they could have sold me tires owner. Spent $1800 with no one explaining what all was done for the 150,000 mile check-up. Plus had they paid attention they could have sold me tires also. Left dealer and went down the road and bought tires. More