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AutoNation Ford Wolfchase - Service Center

Memphis, TN

4.6
674 Reviews

674 Reviews of AutoNation Ford Wolfchase - Service Center

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January 24, 2022

Customer service at Wolfchase Ford has gone downhill fast. Started off excellent and in the last year or so has gotten so bad that I'm now looking for another dealer for repair work. Delays are one thin More

by MarcB1969
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Barbara
Jan 28, 2022 -

AutoNation Ford Wolfchase responded

Hello, we are disappointed to hear that you did not have a more positive experience with us at AutoNation Ford Wolfchase. We would like the opportunity to address your concerns. Please reach out to us directly at (901) 209-1257 when you have a chance. Thank you, and we look forward to hearing from you.

January 24, 2022

fast, courteous, profestional, and correct service. would recommend to anyone needing taking good care of More

by dgdodson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
gary
Jan 28, 2022 -

AutoNation Ford Wolfchase responded

Hi, thank you so much for the positive review! We appreciate your recommendation of AutoNation Ford Wolfchase and we hope to be of service again in the future.

January 23, 2022

Always courteous and willing to help their customers. Been able to work around my schedule. More

by debsewhat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Appointment Desk
Jan 27, 2022 -

AutoNation Ford Wolfchase responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 22, 2022

Worst company I have ever seen . It's against gdpr law. They don't stop spamming me. More

by Christian.georgi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mail
January 22, 2022

They are the only ones I trust to work on my truck. I will be back. More

by Keith Staggs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Stacks
Jan 25, 2022 -

AutoNation Ford Wolfchase responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 20, 2022

I had a good experience. I brought my 2021 Ford Bronco for a oil change and tire rotation. I worked with the Assistant Service Manager, Mr. Lee Gault. Mr. Gault was so nice and always willing to answer More

by Jenn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Lee Gault
Jan 22, 2022 -

AutoNation Ford Wolfchase responded

Hi Jenn, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 16, 2022

Provides good work but need to explain more to the car owner. Spent $1800 with no one explaining what all was done for the 150,000 mile check-up. Plus had they paid attention they could have sold me tires More

by debbieot15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary, Sydney Thorp
Jan 19, 2022 -

AutoNation Ford Wolfchase responded

Hello, we're disappointed to hear of the negative experience you had at our location. We'd like the opportunity to discuss this with you. Please reach out to us at (901) 209-1257 at your earliest convenience to discuss how we can turn your experience into a positive one.

January 14, 2022

Honest evaluation and quick. Honored appointment even though it was made on line. Waiting area clean More

by Clyde.neville
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Jan 18, 2022 -

AutoNation Ford Wolfchase responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 14, 2022

Great service especially Nick Rowell great dealership and technicians! A++++++++ always there to help out when you need them More

by Jackwells3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Rowell
Jan 17, 2022 -

AutoNation Ford Wolfchase responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 14, 2022

Barbara Myers is the best! She always informs me of what is to be done and the cost. More

by neanne1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara Myers
Jan 18, 2022 -

AutoNation Ford Wolfchase responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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