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AutoNation Ford Wolfchase - Service Center

Memphis, TN

4.6
674 Reviews

674 Reviews of AutoNation Ford Wolfchase - Service Center

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February 23, 2022

Has the worst manager in the service dept . Have been 3 years trying to get get sun visor fixed stil not fixed. Thanks More

by Maemilford
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sales manager
Feb 26, 2022 -

AutoNation Ford Wolfchase responded

Hi Maemilford, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (901) 209-1257 to discuss what we can do to help.

February 22, 2022

I had an appointment that I had to make 2 months in advance for a luggage rack on recall that might be loose. When I arrived the man I had the appointment with said it might be 6-7. He never offered a More

by williamtcanale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Edward stacks
Feb 25, 2022 -

AutoNation Ford Wolfchase responded

Hi Williamtcanale, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (901) 209-1257. We hope to hear from you.

February 21, 2022

Professional, timely and efficient service. Have bought several trucks over the years.and have always satisfied. More

by Davisfarms81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara
Feb 23, 2022 -

AutoNation Ford Wolfchase responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Wolfchase. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

February 20, 2022

Paid 143. 00 for an oil change. Have no idea what I paid for. 15.00 in miscellaneous charges, an additional 20.00 by an air filter I had replaced. Basically the More

by Dv3982
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Barbara and Jeff Smith
Feb 23, 2022 -

AutoNation Ford Wolfchase responded

Hi, we're disappointed to hear of the negative experience you had at our location. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (901) 209-1257 so we can work towards a resolution. We look forward to hearing from you.

February 19, 2022

This visit and service was perfect, great attention and explanation from Gary. There is no doubt that the changes the administration did are making a difference. Thanks More

by salpox8768@hotmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary
Feb 22, 2022 -

AutoNation Ford Wolfchase responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

February 17, 2022

Always have had a good experience at the Auto Nation Ford Dealer. Ed keeps me informed and explains any service needed. Dropping off and picking up my truck goes smoothly and they are friendly and profession More

by marikay46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed, check out person, and person who answers phone when I call.
Feb 20, 2022 -

AutoNation Ford Wolfchase responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Wolfchase. We are always more than happy to assist you if anything else comes up. Take care!

February 17, 2022

I was having my oil changed when an urgent matter called for me to leave ASAP. I told Mr. Lee Gault and he arranged to move my service forward so that I could get to my child who was sick at school. I just More

by antoniojns966
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Lee Gault
Feb 18, 2022 -

AutoNation Ford Wolfchase responded

Hi, we are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

February 17, 2022

Made online appointment very easy and selected a time that met my schedule. I arrived signed in and waited in a very nice customer lounge area. Service was completed in a timely manner and off I went , A More

by rileyvette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittney Brown
Feb 18, 2022 -

AutoNation Ford Wolfchase responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 16, 2022

They have always been on spot with service on all my vehicles and also in a professional and timely manner no matter what the issue. More

by Harleychapp62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Rowell
Feb 20, 2022 -

AutoNation Ford Wolfchase responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 15, 2022

Ed Stacks, Jr was very friendly and attentive. He informed me about everything that the mechanics would do. The dealership also washed my truck! Boy did it need that. More

by chawk70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Stacks Jr
Feb 17, 2022 -

AutoNation Ford Wolfchase responded

Hello, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

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