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AutoNation Ford Wolfchase - Service Center

Memphis, TN

4.6
674 Reviews

674 Reviews of AutoNation Ford Wolfchase - Service Center

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May 06, 2022

This was my first experience getting my F150 serviced at this dealership. They went above and beyond my expectations. Barbara communicated greatly and will be my go to person from now on. More

by geauxmojo69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara
May 09, 2022 -

AutoNation Ford Wolfchase responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Wolfchase. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 05, 2022

The service department did an excellent job. They were efficient and got my recall repair done in a timely manner. More

by Byrdkathy3
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara
May 09, 2022 -

AutoNation Ford Wolfchase responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 05, 2022

I'm always satisfied with Autonation Ford. They're courteous and professional. I recommend their service to anyone More

by alanewilliams44
Recommend Dealer
Yes
Employees Worked With
My c.s. rep was very nice and helpful
May 09, 2022 -

AutoNation Ford Wolfchase responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

May 03, 2022

Been coming here for years, they strive to make the customer satisfied. Shelbi worked hard to get me scheduled, etc. More

by lj235
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelbi Blackburn
May 06, 2022 -

AutoNation Ford Wolfchase responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 02, 2022

I have been a Ford customer for 30 years It’s the only time i was treated like a mark in a scam. Don’t think I’ll be going back to any Auto Nation dealership More

by Bruce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mechanic (technician )
May 05, 2022 -

AutoNation Ford Wolfchase responded

Hi Bruce, we appreciate you taking the time to respond. The staff at AutoNation Ford Wolfchase take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (901) 209-1257. We hope to hear from you.

May 02, 2022

I was please with everything except the wait time. I came in to the dealership in January and had to wait until April 28th to get my freezing door lock repaired. More

by barry.jordan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beverly
May 05, 2022 -

AutoNation Ford Wolfchase responded

Hi Barry, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 27, 2022

Wonderful service from Lee Gualt and what a clean, neat facility! Great experience all around. Would recommend. More

by teresa.t
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Gault
Apr 29, 2022 -

AutoNation Ford Wolfchase responded

Hi, we're happy to hear you had such a positive experience with our team! We appreciate your recommendation of AutoNation Ford Wolfchase and we hope to be of service again in the future.

April 27, 2022

Good work happy with the service they preformed Gary is the best advisor ever hands down. More

by eddie.crosslin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary
Apr 30, 2022 -

AutoNation Ford Wolfchase responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

April 26, 2022

My service experience was excellent. My service advisor was out day of service, his co-workers were right there to help me get checked in, very friendly and knowledgeable. More

by goodsport883
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember their names
Apr 28, 2022 -

AutoNation Ford Wolfchase responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 25, 2022

working with their used car service dept. has been a good experience. have taken care of my issues and questions in a timely fashion and have followed up to make sure that have been satisfied More

by benjiewms1@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOESEPH WALLACE SALESMAN & NICK RAWELL USED CAR MANAGER
Apr 27, 2022 -

AutoNation Ford Wolfchase responded

Hello, thank you for taking the time to share your feedback with us. We are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

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