AutoNation Ford Westlake - Service Center

Screen went blank took several days to get an appointment when I went everyone pleasant and helpful got a ride back home so didn't have to spend my day there service rep brad answered all questions and calle when I went everyone pleasant and helpful got a ride back home so didn't have to spend my day there service rep brad answered all questions and called when car was ready also sent car to pick me up. This part of the service is most appreciated since we only have one car who knew that the computer in car would need updated everything was timely. More

The service department gentlemen were professional and pleasant. The work was done promptly, while I waited in the lounge. I am satisfied. pleasant. The work was done promptly, while I waited in the lounge. I am satisfied. More

They always do a good job of scheduling the appointment day/time I need. If the repair is going to take all day, they give me a ride home or a loaner. I love the Service Department but the Sales Departme day/time I need. If the repair is going to take all day, they give me a ride home or a loaner. I love the Service Department but the Sales Department absolutely refused to deal with me when I tried to buy a new car back in Feburary 2021. I went to another dealer that gave me a good deal. More

Service was for a recall very easy to schedule and quickly done. Finished in less than two hours quickly done. Finished in less than two hours More

AutoNation Ford Westlake folks are the best in the business. We are always treated very well all the service work is done on time and correctly. We would never go to any other dealer for service or to business. We are always treated very well all the service work is done on time and correctly. We would never go to any other dealer for service or to purchase a car. More

Always a great experience. Friendly and quick service. Always keep me informed about what's going on. Always keep me informed about what's going on. More

Was able to get an appointment quickly for fan Turns out Was able to get an appointment quickly for fan Turns out an incorrect cabin filter from outside shop that was installed when I got an oil change Qu Was able to get an appointment quickly for fan Turns out an incorrect cabin filter from outside shop that was installed when I got an oil change Quick turnaround identified the issue More

Fantastic Dealership!! We have puchased 5 New Cars here and have always been thrilled...Especially with the Service Dept!! and have always been thrilled...Especially with the Service Dept!! More

Friendly, responsive, thorough, caring. This dealership and its service personnel are the best. Highly recommend. and its service personnel are the best. Highly recommend. More