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AutoNation Ford Westlake

Westlake, OH

4.6
1,044 Reviews
For car shoppers in the west Cleveland area, be sure to check out AutoNation Ford Westlake. Our dealership features one of the largest inventories of new and used Ford vehicles in the west Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
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23775 Center Ridge Rd.

Westlake, OH

44145

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Showing 1,044 reviews

August 03, 2021

they were very good with me. I was very unhay whenewe made the deal.I gave them a check, and asked them to hold it untill I transfer funds into my checking the next day. They agreed to my request, and st More

by joecappi
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I really dont want to go into that
Aug 06, 2021 -

AutoNation Ford Westlake responded

Hi, thanks for the feedback. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (440) 296-3019 to discuss what we can do to help.

August 02, 2021

I've always bought my cars at auto nation, they have a staff that can't be beaten by any dealership! I've always bought fords, until Saturday, I purchased a land rover. When I test drove it, it was making More

by Maggiemay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave S
Aug 17, 2021 -

AutoNation Ford Westlake responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Westlake. Please don't hesitate to reach out if there's anything additional we can do for you.

August 02, 2021

I took my truck in for scheduled preventative maintenance. I was promptly greeted by Melissa, one of the service advisors. She was polite, attentive and pleasant. The service was performed in a More

by wrathofkwan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Goodson
Aug 17, 2021 -

AutoNation Ford Westlake responded

Hi, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 31, 2021

I purchase a new 2021 Ford Explorer and it will have been in the shop 30 out of the first 90 days I took ownership of the vehicle. While this may be a reflection on Ford Motor, AutoNation has been less than More

by smgambill
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chuck Greene
Aug 17, 2021 -

AutoNation Ford Westlake responded

Hi, we regret to hear that your experience with us was not a more positive one. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (440) 296-3019. We hope to hear from you.

July 30, 2021

Very accommodating. Pleasant and knowledgeable staff. Very willing to work with you and make you happy with your purchase. Awesome service department as well Recommend More

by Debbie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janet Zanko
Aug 17, 2021 -

AutoNation Ford Westlake responded

Hi, your comments keep us motivated and working hard for all our guests! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 29, 2021

Danny was very helpful. This was my first time buying a car from a dealership (my previous car was inherited my my grandmother) and Danny made the process easy and enjoyable. More

by samantha.webber.07
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Coffey
Aug 13, 2021 -

AutoNation Ford Westlake responded

Samantha, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Westlake! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 29, 2021

First of all Danny was absolutely amazing he’s one of the best salesman I’ve ever dealt with I also really really really like Johnny he has always been great to me love used to be my sales person for years a More

by Clrgbell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Coffey Jr., Beverly Olecki
Aug 13, 2021 -

AutoNation Ford Westlake responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Westlake! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 29, 2021

I’ve been going to this dealership for over 25 years and always get first class treatment. They stay in contact with you year round to make sure everything is going well with your purchase and keeps you upd More

by Jeff C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janet Zanko
Aug 13, 2021 -

AutoNation Ford Westlake responded

Jeff, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Westlake! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 29, 2021

Janet and Bob did an AMAZING job getting me into my new Ford Explorer! I’ve never loved a car so much. They listened to my wants and needs as well as got me into my price point. They have won themselves a More

by Katedawson1022
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Walker, Janet Zanko
Aug 13, 2021 -

AutoNation Ford Westlake responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Westlake! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 27, 2021

Will was amazing.. Very friendly and explained things.. We will definetly come back. nice place nice people. I will recommend to my friends and family. More

by ymuniz99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
will
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