
AutoNation Ford Westlake
Westlake, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I had a problem with my electric steering, the found the part and ordered it, I have to go back in when they get it in. It worked out well always go back to this Ford Dealer as they know me and my car best. part and ordered it, I have to go back in when they get it in. It worked out well always go back to this Ford Dealer as they know me and my car best. More
The friendliest team, easy car buying experience. Would highly recommend The Auto Nation team of WestLake as your first stop when looking for a new or used car. highly recommend The Auto Nation team of WestLake as your first stop when looking for a new or used car. More
AutoNation is where I will continue to have my vehicle serviced. I bought my Mach E elsewhere, and had a problem at 500 miles. Though this was warrantee work AutoNation treated me like a valued custom serviced. I bought my Mach E elsewhere, and had a problem at 500 miles. Though this was warrantee work AutoNation treated me like a valued customer, worked with Ford to diagnose an uncommon problem, bent over backwards to help me get a loaner/rental (important with two kids under 2 years old and both parents working) and had it fixed within a reasonable timeframe. I am very pleased with my experience. More
they were very good with me. I was very unhay whenewe made the deal.I gave them a check, and asked them to hold it untill I transfer funds into my checking the next day. They agreed to my request, and st made the deal.I gave them a check, and asked them to hold it untill I transfer funds into my checking the next day. They agreed to my request, and stated that it would not be a problem.The following day, i went to my bank at 9:15 AM, and It was drwn out with inadequite fundings causing me a problem, and money. I suggested to wait until I trabsfer funding when I was there and they assured me that it would not be a problem. They just wanted tgo sale the car and xxxx with my situation. More
I've always bought my cars at auto nation, they have a staff that can't be beaten by any dealership! I've always bought fords, until Saturday, I purchased a land rover. When I test drove it, it was making staff that can't be beaten by any dealership! I've always bought fords, until Saturday, I purchased a land rover. When I test drove it, it was making a sound from the front right, which turned out to be a tire. And guess what... They replaced all 4 without question. Special thanks to Dave, he's an awesome guy and a great sales associate, he tells you just like it is... I love the auto nation and I will not go anywhere else. More
I took my truck in for scheduled preventative maintenance. I was promptly greeted by Melissa, one of the service advisors. She was polite, attentive and pleasant. The service was performed in a maintenance. I was promptly greeted by Melissa, one of the service advisors. She was polite, attentive and pleasant. The service was performed in a timely fashion and a follow up appointment was scheduled flawlessly. Thank you Melissa and Thank You AutoNation Ford Westlake. More
I purchase a new 2021 Ford Explorer and it will have been in the shop 30 out of the first 90 days I took ownership of the vehicle. While this may be a reflection on Ford Motor, AutoNation has been less than in the shop 30 out of the first 90 days I took ownership of the vehicle. While this may be a reflection on Ford Motor, AutoNation has been less than accommodating in getting me an operable, reliable vehicle. More
Very accommodating. Pleasant and knowledgeable staff. Very willing to work with you and make you happy with your purchase. Awesome service department as well Recommend Very willing to work with you and make you happy with your purchase. Awesome service department as well Recommend More
First of all Danny was absolutely amazing he’s one of the best salesman I’ve ever dealt with I also really really really like Johnny he has always been great to me love used to be my sales person for years a best salesman I’ve ever dealt with I also really really really like Johnny he has always been great to me love used to be my sales person for years and I can tell you that AutoNation is one of my favorite places to go when I buy a car and I refer as many people as I can to you guys but Danny above all was so courteous so caring he has a big heart he’s just a wonderful person anyone will be proud to have them working for him!!! Mike the finance guy was awesome to. Overall it was probably one of the best experiences I’ve had and I’ve been buying cars from you guys since 2002. The best buying experience ever!!!! I will definitely go back and by a car through Danny Coffey! More