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AutoNation Ford Westlake

Westlake, OH

4.6
1,044 Reviews
For car shoppers in the west Cleveland area, be sure to check out AutoNation Ford Westlake. Our dealership features one of the largest inventories of new and used Ford vehicles in the west Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
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23775 Center Ridge Rd.

Westlake, OH

44145

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Showing 1,044 reviews

August 13, 2021

I brought my new Fusion in for routine maintenance. I was told approx 1 hr and 15 mins and they were done in 55 minutes. The car was immaculate. Kevin was so friendly and so helpful. This is my 6th ca More

by cbp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin, Tony
Aug 16, 2021 -

AutoNation Ford Westlake responded

Thanks so much for the warm recommendation of the team here at AutoNation Ford Westlake. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 13, 2021

Went in for oil change. Service department personnel were friendly and helpful. Vehicle was ready when they said it would be. They even washed it. Very satisfied with the service. More

by tmyers555
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Mihalich
Aug 16, 2021 -

AutoNation Ford Westlake responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Ford Westlake. Feel free to stop by if you ever need any more help.

August 11, 2021

The service department is top notch! Mike was quick to get me in when I had an issue with my tire. I’m leaving on a trip and he worked me into the schedule to handle my concerns. He also had me shuttled More

by kathyh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike.
Aug 13, 2021 -

AutoNation Ford Westlake responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Westlake! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 10, 2021

Highly recommend this dealership I was helped by Vincent Highly recommend this dealership I was helped by Vincent and was very helpful and knowledgeable and knew what he was talking about. More

by Deutsch16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent
Aug 13, 2021 -

AutoNation Ford Westlake responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 10, 2021

Great experience, my 6th car from Autonation. Chad and Danny were very helpful, I would highly recommend friends and family to consider buying or leasing from them More

by Cwillis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Coffey, Janet Zanko
Aug 13, 2021 -

AutoNation Ford Westlake responded

Cwillis, thank you for your kind review; we are happy to pass along your comments to Chad and Danny! We appreciate your recommendation of AutoNation Ford Westlake and we hope to be of service again in the future.

August 09, 2021

I had a problem with my electric steering, the found the part and ordered it, I have to go back in when they get it in. It worked out well always go back to this Ford Dealer as they know me and my car best. More

by crs8354
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hans "Pete" Wimmer
Aug 13, 2021 -

AutoNation Ford Westlake responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 09, 2021

Have been taking my car there for routine maintenance. The service team is very friendly and understand my needs. I will continue to have my car serviced at AutoNation. More

by Escape2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Mihalic
Aug 13, 2021 -

AutoNation Ford Westlake responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Westlake! If you have any further questions, please give us a call. We're always happy to help!

August 04, 2021

The friendliest team, easy car buying experience. Would highly recommend The Auto Nation team of WestLake as your first stop when looking for a new or used car. More

by stacyw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeannie Frangias
Aug 09, 2021 -

AutoNation Ford Westlake responded

Hi Stacyw, thank you so much for your positive comments about AutoNation Ford Westlake! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

August 04, 2021

AutoNation is where I will continue to have my vehicle serviced. I bought my Mach E elsewhere, and had a problem at 500 miles. Though this was warrantee work AutoNation treated me like a valued custom More

by Andrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin and Melissa in service.
Aug 06, 2021 -

AutoNation Ford Westlake responded

Andrew, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Westlake! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 03, 2021

My rep Kevin was on time and stayed with the scheduled time I was given. Thanks. The location is convenient and the waiting room comfortable. More

by kunklecats
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Arnold
Aug 17, 2021 -

AutoNation Ford Westlake responded

Hi, thank you for your kind review; we are happy to pass along your comments to Kevin here at AutoNation Ford Westlake! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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