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AutoNation Ford Westlake

Westlake, OH

4.6
1,044 Reviews
For car shoppers in the west Cleveland area, be sure to check out AutoNation Ford Westlake. Our dealership features one of the largest inventories of new and used Ford vehicles in the west Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
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23775 Center Ridge Rd.

Westlake, OH

44145

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Showing 1,044 reviews

August 24, 2021

I felt welcome and engaged during my entire visit. Richard was professional, personable, and he ensured that I was properly informed. Any questions that I had were answered to the appropriate level of More

by ghansen14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Strauser
Aug 30, 2021 -

AutoNation Ford Westlake responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 23, 2021

Only Ford dealer I work with. I live over 200 miles away! They are the best for buying a vehicle and their Serivce Dept is also great! More

by Pete
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hans "Pete" Wimmer
Aug 30, 2021 -

AutoNation Ford Westlake responded

Hi Pete, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

August 20, 2021

AutoNation Ford Westlake is the best dealership I have ever worked with. Barry, Mike and their staff go out of their way to make sure their customers are satisfied and happy. The service work is of extr More

by titlestar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry, Mike, Karen & Joe all in the Service Department., Hans "Pete" Wimmer , Denise Kucinich
Aug 24, 2021 -

AutoNation Ford Westlake responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

August 20, 2021

I did my oil change took over More than one hour but they were friendly and they took care of my do your Tacoma truck and professional More

by joe3945
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Berry
Aug 24, 2021 -

AutoNation Ford Westlake responded

Hello, we appreciate you taking the time to leave us this feedback. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Take care!

August 19, 2021

Communication from the service department was direct, prompt, professional, and informative. Information, service cost, and time requirements were communicated throughout the service process. I would re More

by JHarford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Mihalich
Aug 24, 2021 -

AutoNation Ford Westlake responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Ford Westlake. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 18, 2021

Good people great service always has been thank you much More

by gbradick_48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Meeks always works on my car's great guy, Tom Terbrack
Aug 24, 2021 -

AutoNation Ford Westlake responded

Hi, we're happy to hear you had such a positive experience with our team! Drive safe, and we'll see you on the road.

August 17, 2021

Service was great And the staff was very friendly in and out More

by dennydreher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Goodson
Aug 24, 2021 -

AutoNation Ford Westlake responded

Hi Dennydreher, we're happy to hear you had such a positive experience with our team! We're looking forward to your next visit with us!

August 17, 2021

Very friendly staff and did not wait too long for my oil change. Answered all my questions with a smile. The waiting room was quiet and I enjoyed that better than a tv blasting on news I don't care to he More

by calaux
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Riley Bender *****
Aug 18, 2021 -

AutoNation Ford Westlake responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

August 17, 2021

Robert Atkins Was great! I highly recommend him if you purchase a new vehicle there. I was in and out in 2 hours with a trade in! More

by mantha6894
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Atkins
Aug 18, 2021 -

AutoNation Ford Westlake responded

Hi Mantha, thank you so much for your positive comments about Robert. Thanks again for the recommendation, and have an amazing day!

August 14, 2021

Everyone is friendly and helpful—They just make it so easy when you bring your car in for service! More

by debw326
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Goodson
Aug 16, 2021 -

AutoNation Ford Westlake responded

Hi, your satisfaction is our top priority. Don't hesitate to call us if you ever need anything. Be safe on the road!

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