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AutoNation Ford Westlake
Westlake, OH
1,044 Reviews
For car shoppers in the west Cleveland area, be sure to check out AutoNation Ford Westlake. Our dealership features one of the largest inventories of new and used Ford vehicles in the west Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,044 reviews
September 15, 2021
Generally quite happy with the service but 2 hrs 15 min way to long for an oil change. I get it nobody wants to work anymore. I would rather be told up front about extended wait times. way to long for an oil change. I get it nobody wants to work anymore. I would rather be told up front about extended wait times. More
by Salaur
Employees Worked With
Riley Bender
September 07, 2021
Went in for routine oil change. Always a pleasure to be there. Very professional, accurate and friendly. Service associate kept me updated and informed me when my vehicle was projected to be complete. The there. Very professional, accurate and friendly. Service associate kept me updated and informed me when my vehicle was projected to be complete. They also performed the 10k routine check as it was near the time rather than have me make another appointment and come back. Loved chatting with Dave, he is very informative. More
by stetzp55
Employees Worked With
Dave Solomon and service associate
September 06, 2021
Had my car there for a week, I guess for what ended up being an $800 oil change. They didn't address the wheel noise, and somehow missed the cracked windshield that I asked to have replaced. This is the being an $800 oil change. They didn't address the wheel noise, and somehow missed the cracked windshield that I asked to have replaced. This is the same dealership service center that for 3 years told me the transmission issues I was having were "normal," even though Ford ended up recalling the problem after thousands of us kept complaining and a class action lawsuit was filed. Definitely not returning. More
by krol
Employees Worked With
I have no idea who looked at my vehicle. I'm guessing nobody since two of the major issues were not addressed.
September 06, 2021
Love the place very nice team members and service cars r smooth rides when I need to get car looked at they're pretty quick and the service is quick smooth rides when I need to get car looked at they're pretty quick and the service is quick More
by ksanchez.ks2
Employees Worked With
Danny
September 05, 2021
Service was completed within the time span that I was told upon arrival to the service center. Everyone was friendly and well informed about the service I needed told upon arrival to the service center. Everyone was friendly and well informed about the service I needed More
by l.a.r
Employees Worked With
Don’t remember his name but 5 stars
September 04, 2021
Excellent experience buying a new car! Will A. made sure to show me around the car and took great care to make sure I was happy with everything. Finance and management were great too. We will definitely rec to show me around the car and took great care to make sure I was happy with everything. Finance and management were great too. We will definitely recommend this dealership. More
by K.G.
Employees Worked With
Will A.
