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AutoNation Ford Westlake

Westlake, OH

4.6
1,055 Reviews
For car shoppers in the west Cleveland area, be sure to check out AutoNation Ford Westlake. Our dealership features one of the largest inventories of new and used Ford vehicles in the west Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest ...
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23775 Center Ridge Rd.

Westlake, OH

44145

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Showing 1,055 reviews

October 13, 2023

The staff I worked with was friendly, fun, and professional! I Appreciate the time, patience, and help given by Vlad, Adam, and Dan with my vehicle purchase. I’m a long time Ford fan and know More

by theresa8796
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Vlad, Adam, Dan
Oct 15, 2023 -

AutoNation Ford Westlake responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 12, 2023

The sales rep was nice to deal with. .. He was knowledgeable and kind. However, when the vehicle was delivered I was disappointed... the front bumper was bent and this was not brought to More

by marcus
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Will
Oct 14, 2023 -

AutoNation Ford Westlake responded

Hi, we are disappointed to hear that you did not have a more positive experience with us at AutoNation Ford Westlake. We'd like the opportunity to turn your experience around. Please reach out to us at (440) 296-3019 at your earliest convenience to discuss how we can turn this experience into a positive one.

October 11, 2023

I've been going to this dealership for years and I wouldn't go anywhere else. They do great and reliable work. More

by biglance94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Langlois
Oct 14, 2023 -

AutoNation Ford Westlake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 10, 2023

Fast and efficient service for the fleet vehicles. Came in for oil change but technician saw issue with the rear shocks, which were replaced under warranty. Jordan always takes good care of me when More

by Rick
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Oct 12, 2023 -

AutoNation Ford Westlake responded

We are pleased to hear you had such a positive experience with us, Rick! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 04, 2023

Danielle was extremely professional, courteous and informative. She kept me 'in the loop' every step of the way. The work was completed 'on time' and my vehicle was ready 'as promised'. I highly re More

by breese051456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle
Oct 06, 2023 -

AutoNation Ford Westlake responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Ford Westlake and we hope to be of service again in the future.

October 03, 2023

Auto Nation Westlake has tremendous staff, especially Pete Murray. He regularly checked in throughout the process and was pleasant to work with in all of my interactions with him. Very personable and eff More

by john_m_craig
Recommend Dealer
Yes
Employees Worked With
Pete Murray
Oct 05, 2023 -

AutoNation Ford Westlake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

October 02, 2023

Efficient polite nice waiting area had efficient Ford Escape service 😎 thanks for your dealerships service More

by barleylen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure
Oct 04, 2023 -

AutoNation Ford Westlake responded

Hi Barleylen, thank you so much for your positive comments about AutoNation Ford Westlake! If you need more help, our team is available to talk -- safe travels!

September 22, 2023

I am actually eager to have this opportunity, because I just moments ago finished an email to a daughter strongly recommending both AutoNation Westlake and sales rep Mark for an amazingly easy, pleasant, h More

by madadfb33
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark, Anthony, Chase, unidentified others
Sep 25, 2023 -

AutoNation Ford Westlake responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Westlake! Drive safe, and we'll see you on the road.

September 16, 2023

Had to get Key fobs programed and an oil change . They as part of there service did a safety review of my car . They found some potential safety issues which I will be getting fixed next week . More

by tj1driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan in service .
Sep 19, 2023 -

AutoNation Ford Westlake responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

September 14, 2023

Service was everything was fast, friendly with great service. I will be back for sure! More

by dariusb1911
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Witherspoon
Sep 18, 2023 -

AutoNation Ford Westlake responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

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