AutoNation Ford Westlake

Buying my 2022 Ford Maverick was a simple process made enjoyable by my salesman Bob Walker Jr. Communication was great which helped tremendously as I waited for this vehicle to be shipped to the dealersh enjoyable by my salesman Bob Walker Jr. Communication was great which helped tremendously as I waited for this vehicle to be shipped to the dealership. I hope to work with Bob again in the future! More

I had a great experience working with Danny on a 2021 F150. He was professional! Didn't pressure me into buying a truck. He listened to my needs and wants. Ended up leaving with a great truck the same da F150. He was professional! Didn't pressure me into buying a truck. He listened to my needs and wants. Ended up leaving with a great truck the same day. More

I’ve had several issues with the service department. Just bought four new SUV tires, over $1000 and two of the tires were missing caps on the tire nozzles. Went back for two more caps. I Blame the technician bought four new SUV tires, over $1000 and two of the tires were missing caps on the tire nozzles. Went back for two more caps. I Blame the technician. More

Very honest, helpful and friendly. Took care of me on time and inspected my whole car. time and inspected my whole car. More

Early morning team worked together on a Saturday to take my car, even though my appt was later. Melissa explained to me what needed to be done to car, based on my package and then adjusted to additional wor my car, even though my appt was later. Melissa explained to me what needed to be done to car, based on my package and then adjusted to additional work that i asked to be done. Total price came in LOWER than quoted. Did payment over phone and car was left for pickup the next day. Car running GREAT More

10/2021 SERVICE REVIEW. Autonation Westlake just tried to sell me a service I already had done by them two years ago. Mike M. said the tech wanted my Ford (120,000 miles) to have a Throttle body cleaning to sell me a service I already had done by them two years ago. Mike M. said the tech wanted my Ford (120,000 miles) to have a Throttle body cleaning for $175. I didn't have time to wait any more so I declined. I asked Mike when the cleaning was last done and he couldn't tell me. When I got home I checked my receipts and I see they did that service already in 9/2019 at 100,000 miles. And then there's the coupons. I present the standard coupons they mail to you upon my arrival - I have 3 coupons now. Mike wouldn't take them yet. At checkout, you pay for the service at the service desk not the cashier. I asked him if he needed to hang onto the coupons and Mike says oh I forgot, too late I already ran the credit card. What is going on? You owe me. More

service was performed in a timely manner. Mike was very friendly and helpful as always. friendly and helpful as always. More

I was in and out with no issues..service was good and I was treated with respect.The price was reasonable. was treated with respect.The price was reasonable. More

5 stars for all. Facility was clean, all staff were kind. My most interaction was with Adam and Harry who were both very nice and funny. They helped me to the best of their abilities and for that I am thankf My most interaction was with Adam and Harry who were both very nice and funny. They helped me to the best of their abilities and for that I am thankful! More

Melissa in the service department was very helpful. My experience was quick and easy. My wait time was minimal. experience was quick and easy. My wait time was minimal. More