AutoNation Ford Westlake

Top notch bodywork on my 2019 f150 aluminum bed! The Top notch bodywork on my 2019 f150 aluminum bed! The service writer is very professional and listened to my concerns and addressed my Questions Top notch bodywork on my 2019 f150 aluminum bed! The service writer is very professional and listened to my concerns and addressed my Questions and explained clearly. More

I have dealt with this dealership for my last 4 cars. I always feel welcome and feel the service is awesome! Dave Solomon is very knowledgeable and easy to deal with. I do not ‘shop around” because I am c always feel welcome and feel the service is awesome! Dave Solomon is very knowledgeable and easy to deal with. I do not ‘shop around” because I am comfortable with this dealership 👍 More

Dylan Clark our salesman was wonderful and very knowledgeable and very accommodating. You should be proud of your young salesman. Also Dean the GM was very helpful. However, We we’re very disappoi knowledgeable and very accommodating. You should be proud of your young salesman. Also Dean the GM was very helpful. However, We we’re very disappointed with Richard Strauss we. I mentioned when we decided to come in one day earlier to meet with Dylan, he did not contact him as I had no way of getting in touch with Dylan. We furious with Richard and will never buy a vehicle from the dealership if we had to deal with Richard Strausser! Also, Harry Pilson was a great finance manager! More

Was very satisfied with customer service for every part of this process in getting my Ranger windshield replaced. of this process in getting my Ranger windshield replaced. More

Buying my 2022 Ford Maverick was a simple process made enjoyable by my salesman Bob Walker Jr. Communication was great which helped tremendously as I waited for this vehicle to be shipped to the dealersh enjoyable by my salesman Bob Walker Jr. Communication was great which helped tremendously as I waited for this vehicle to be shipped to the dealership. I hope to work with Bob again in the future! More

I had a great experience working with Danny on a 2021 F150. He was professional! Didn't pressure me into buying a truck. He listened to my needs and wants. Ended up leaving with a great truck the same da F150. He was professional! Didn't pressure me into buying a truck. He listened to my needs and wants. Ended up leaving with a great truck the same day. More

I’ve had several issues with the service department. Just bought four new SUV tires, over $1000 and two of the tires were missing caps on the tire nozzles. Went back for two more caps. I Blame the technician bought four new SUV tires, over $1000 and two of the tires were missing caps on the tire nozzles. Went back for two more caps. I Blame the technician. More

Very honest, helpful and friendly. Took care of me on time and inspected my whole car. time and inspected my whole car. More

Early morning team worked together on a Saturday to take my car, even though my appt was later. Melissa explained to me what needed to be done to car, based on my package and then adjusted to additional wor my car, even though my appt was later. Melissa explained to me what needed to be done to car, based on my package and then adjusted to additional work that i asked to be done. Total price came in LOWER than quoted. Did payment over phone and car was left for pickup the next day. Car running GREAT More

10/2021 SERVICE REVIEW. Autonation Westlake just tried to sell me a service I already had done by them two years ago. Mike M. said the tech wanted my Ford (120,000 miles) to have a Throttle body cleaning to sell me a service I already had done by them two years ago. Mike M. said the tech wanted my Ford (120,000 miles) to have a Throttle body cleaning for $175. I didn't have time to wait any more so I declined. I asked Mike when the cleaning was last done and he couldn't tell me. When I got home I checked my receipts and I see they did that service already in 9/2019 at 100,000 miles. And then there's the coupons. I present the standard coupons they mail to you upon my arrival - I have 3 coupons now. Mike wouldn't take them yet. At checkout, you pay for the service at the service desk not the cashier. I asked him if he needed to hang onto the coupons and Mike says oh I forgot, too late I already ran the credit card. What is going on? You owe me. More