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AutoNation Ford Westlake

Westlake, OH

4.6
1,044 Reviews
For car shoppers in the west Cleveland area, be sure to check out AutoNation Ford Westlake. Our dealership features one of the largest inventories of new and used Ford vehicles in the west Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
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23775 Center Ridge Rd.

Westlake, OH

44145

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Showing 1,044 reviews

October 25, 2021

I can't say enough about Denise Kucinich at Westlake. Knowledgeable, patient, personable and professional! She was amazingly accommodating, both prior to my purchase and afterward she went out of her w More

by Susan C
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Kucinich
Oct 29, 2021 -

AutoNation Ford Westlake responded

Hi Susan, thanks for your praise and kind comments about Denise. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 25, 2021

Friendly service. Always very thorough. They do a great job of explaining the options I have, and what’s needed for my truck. More

by Rossaugjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beverly Olecki, Hans "Pete" Wimmer , Barb Johnson, Diana Tait, Janet Zanko, Tom Terbrack, Chuck Greene, Denise Kucinich, Michael Pincura
Oct 29, 2021 -

AutoNation Ford Westlake responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 23, 2021

Came in for a diagnostic. They kept my car for 4 days and when i came and picked it up nothing was fixed.. Still had a check engine light. More

by Kevin Parrish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Beverly Olecki, Hans "Pete" Wimmer , Barb Johnson, Diana Tait, Janet Zanko, Tom Terbrack, Chuck Greene, Denise Kucinich, Michael Pincura
Oct 29, 2021 -

AutoNation Ford Westlake responded

Hi Kevin, we regret to hear that you are displeased with your recent experience with us. If you'd like, please contact our General Manager at (440) 296-3019. We'd appreciate the chance to make your experience a positive one.

October 22, 2021

My dealer , Armando, worked extra hard to get me in a car that I love! Very professional and I would definitely recommend Autonation Ford Westlake to everyone! More

by Missloparo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando and Anthony Conrad
Oct 24, 2021 -

AutoNation Ford Westlake responded

Hi, we appreciate you taking the time to leave us a response. We appreciate your recommendation of AutoNation Ford Westlake and we hope to be of service again in the future.

October 21, 2021

Always professional, pleasant and experienced. She was very accommodating. We took my van in for something in the tire, considered emergent. We had service appointment for 11-3-21 and she fit us in so we More

by Amyh3849
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I'm sorry I don't remember and papers are in the van.
Oct 25, 2021 -

AutoNation Ford Westlake responded

Hi, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 20, 2021

We have purchased several cars from different dealerships, and working with the gang at Autonation was by far the best experience we have ever had. More

by mlm94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frankie, Jeannie both deserve a 5 star rating
Oct 21, 2021 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 19, 2021

Always a good experience. Danny is knowledgeable and great to work with. The entire team does everything they can to help and make the car buying experience as smooth as possible. More

by jhoehn2174
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Coffey
Oct 21, 2021 -

AutoNation Ford Westlake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 18, 2021

For the many years I have been going to AutoNation Westlake, both to purchase cars and to have them serviced, I have been so very pleased. All in involved in every process have been extremely pro More

by suedarby1248
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry Chambers
Oct 21, 2021 -

AutoNation Ford Westlake responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

October 18, 2021

Working with Will A. was not only easy from the start. But he has continued to be an excellent resource post purchase and I can honestly say my expectations are exceeded. More

by mrpeanut454
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Ahonen
Oct 21, 2021 -

AutoNation Ford Westlake responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Westlake. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 18, 2021

Awesome experience from salesman to financial guy. Very easy transition. Both gentlemen went on or beyond.😀 More

by yvonne423
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Conrad, Hans "Pete" Wimmer
Oct 21, 2021 -

AutoNation Ford Westlake responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

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