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AutoNation Ford Westlake
Westlake, OH
1,048 Reviews
For car shoppers in the west Cleveland area, be sure to check out AutoNation Ford Westlake. Our dealership features one of the largest inventories of new and used Ford vehicles in the west Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,048 reviews
October 26, 2021
For 21 years, I've received excellent and professional care. The service staff are truly informed and caring! I always have a great experience whenever I must come in for all scheduled appointments! I hig care. The service staff are truly informed and caring! I always have a great experience whenever I must come in for all scheduled appointments! I highly recommend this dealership! I truly feel like family! More
by carterplease@aol.com
Employees Worked With
Beverly Olecki, Hans "Pete" Wimmer , Barb Johnson, Diana Tait, Janet Zanko, Tom Terbrack, Chuck Greene, Denise Kucinich, Michael Pincura
October 25, 2021
Very polite and professional. Was able to complete the job in a timely manner. Was able to even complete extra task that I requested. I will continue to do business with Ford. job in a timely manner. Was able to even complete extra task that I requested. I will continue to do business with Ford. More
by B.kovalak793
Employees Worked With
Melissa
October 25, 2021
I can't say enough about Denise Kucinich at Westlake. Knowledgeable, patient, personable and professional! She was amazingly accommodating, both prior to my purchase and afterward she went out of her w Knowledgeable, patient, personable and professional! She was amazingly accommodating, both prior to my purchase and afterward she went out of her way to assist. Would purchase from her, and from Westlake AutoNation again, for sure! More
by Susan C
Employees Worked With
Denise Kucinich
October 25, 2021
Friendly service. Always very thorough. They do a great job of explaining the options I have, and what’s needed for my truck. job of explaining the options I have, and what’s needed for my truck. More
by Rossaugjr
Employees Worked With
Beverly Olecki, Hans "Pete" Wimmer , Barb Johnson, Diana Tait, Janet Zanko, Tom Terbrack, Chuck Greene, Denise Kucinich, Michael Pincura
October 23, 2021
Came in for a diagnostic. They kept my car for 4 days and when i came and picked it up nothing was fixed.. Still had a check engine light. when i came and picked it up nothing was fixed.. Still had a check engine light. More
by Kevin Parrish
Employees Worked With
Beverly Olecki, Hans "Pete" Wimmer , Barb Johnson, Diana Tait, Janet Zanko, Tom Terbrack, Chuck Greene, Denise Kucinich, Michael Pincura
October 22, 2021
My dealer , Armando, worked extra hard to get me in a car that I love! Very professional and I would definitely recommend Autonation Ford Westlake to everyone! that I love! Very professional and I would definitely recommend Autonation Ford Westlake to everyone! More
by Missloparo
Employees Worked With
Armando and Anthony Conrad
October 21, 2021
Always professional, pleasant and experienced. She was very accommodating. We took my van in for something in the tire, considered emergent. We had service appointment for 11-3-21 and she fit us in so we very accommodating. We took my van in for something in the tire, considered emergent. We had service appointment for 11-3-21 and she fit us in so we didn't have to make 2 runs. Tire repair very reasonably priced. 1 hour and a few minutes, later, life was on track again with my van totally healthy and ready to please. More
by Amyh3849
Employees Worked With
I'm sorry I don't remember and papers are in the van.
October 20, 2021
We have purchased several cars from different dealerships, and working with the gang at Autonation was by far the best experience we have ever had. dealerships, and working with the gang at Autonation was by far the best experience we have ever had. More
by mlm94
Employees Worked With
Frankie, Jeannie both deserve a 5 star rating
