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AutoNation Ford Westlake

Westlake, OH

Overview
Reviews
Vehicles
4.6
1,044 Reviews
For car shoppers in the west Cleveland area, be sure to check out AutoNation Ford Westlake. Our dealership features one of the largest inventories of new and used Ford vehicles in the west Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
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23775 Center Ridge Rd.

Westlake, OH

44145

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Showing 1,044 reviews

November 01, 2021

Went in for oil change. Everything was neat and clean. Everyone was polite and helpful. More

by Jeremymusiek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janet Zanko
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Nov 06, 2021 -

AutoNation Ford Westlake responded

Hello, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help. Have a great day!

October 31, 2021

During the purchase process, they ran a hard credit check 9 times while checking for the best loan. My credit took a huge hit because of this and I've never had a dealership do that in any other car buying e More

by HellYeahBrother
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Conrad
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Nov 03, 2021 -

AutoNation Ford Westlake responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (440) 296-3019. We'd appreciate the chance to make your experience a positive one.

October 31, 2021

Did a nice job inspecting my 2012 Ford Focus and letting me know that the diagnostic for the known transmission shudder issues on these models was covered by Ford. Appreciated the professional communication More

by Jeff
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Nov 03, 2021 -

AutoNation Ford Westlake responded

Hi Jeff, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 30, 2021

I usually hate going into a dealership and walking out frustrated and with no car but not with AutoNation. Great service and absolutely LOVE my car. Thank you for everything! More

by Susie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janet Zanko
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Nov 03, 2021 -

AutoNation Ford Westlake responded

Hi Susie, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 27, 2021

Dan was very pleasant and helpful getting me what I needed. I would recommend any of my friends asking for Dan and John lance for their car needs More

by jerry.carr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Coffey
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Oct 29, 2021 -

AutoNation Ford Westlake responded

Hi Jerry, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 27, 2021

From the minute I stepped into the dealership, everyone there was easy going and helpful More

by Bronco by the lake
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hans "Pete" Wimmer
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Oct 29, 2021 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 26, 2021

For 21 years, I've received excellent and professional care. The service staff are truly informed and caring! I always have a great experience whenever I must come in for all scheduled appointments! I hig More

by carterplease@aol.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Olecki, Hans "Pete" Wimmer , Barb Johnson, Diana Tait, Janet Zanko, Tom Terbrack, Chuck Greene, Denise Kucinich, Michael Pincura
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Oct 29, 2021 -

AutoNation Ford Westlake responded

Hi, your comments keep us motivated and working hard for all our guests! We appreciate your recommendation of AutoNation Ford Westlake and we hope to be of service again in the future.

October 25, 2021

Very polite and professional. Was able to complete the job in a timely manner. Was able to even complete extra task that I requested. I will continue to do business with Ford. More

by B.kovalak793
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa
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Oct 29, 2021 -

AutoNation Ford Westlake responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 25, 2021

Barry was easy to work with and he made my experience a positive one. Everything went smoothly and I’m grateful for Autonation. More

by TK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry
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Oct 29, 2021 -

AutoNation Ford Westlake responded

Hi, we're happy to hear you had such a positive experience with Barry! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 25, 2021

Great experience all around. Will was very helpful, communicated well, and ensured all my needs were met! More

by Migliorens
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Ahonen
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Oct 29, 2021 -

AutoNation Ford Westlake responded

Hi, we are happy to pass along your comments to Will here at AutoNation Ford Westlake! Please don't hesitate to reach out to us if there's anything more we can do!

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