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AutoNation Ford Westlake

Westlake, OH

Overview
Reviews
Vehicles
4.6
1,048 Reviews
For car shoppers in the west Cleveland area, be sure to check out AutoNation Ford Westlake. Our dealership features one of the largest inventories of new and used Ford vehicles in the west Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
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23775 Center Ridge Rd.

Westlake, OH

44145

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Showing 1,048 reviews

November 29, 2021

I purchased my car at this dealership. The high quality of the service has always brought me back. They instill confidence in me as a customer. More

by rwb1655m
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Goodson
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Dec 02, 2021 -

AutoNation Ford Westlake responded

Hi, thank you so much for the positive review! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 29, 2021

Everything was great- explained everything to me. Communication was good & wait time was very short More

by bcorpus23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MELISSA GOODSON
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Dec 02, 2021 -

AutoNation Ford Westlake responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 27, 2021

Very pleasant and helpful people to work with! Found exactly what I was looking for! Thank you AutoNation Westlake! More

by Jessica O.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Conrad - 5 Stars, Janet Zanko
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Dec 02, 2021 -

AutoNation Ford Westlake responded

Hi Jessica, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 25, 2021

SCHEDULED OIL CHANGE AND TIRE ROTATION. CAR WASH. I WAITED FOR THE SERVICES TO BE COMPLETED IN A TIMELY MANNER. GREAT ! More

by jeannewilburn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beverly Olecki, Hans "Pete" Wimmer , Barb Johnson, Diana Tait, Janet Zanko, Tom Terbrack, Chuck Greene, Denise Kucinich, Michael Pincura, Sydney Thorp
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Dec 02, 2021 -

AutoNation Ford Westlake responded

Hello, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 25, 2021

Danny Coffey was our sales guy and he was awesome. He helped us get into a vehicle we wanted in a price range we wanted. More

by Meagan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Coffey
Report | Print
Dec 02, 2021 -

AutoNation Ford Westlake responded

Hello Meagan, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 24, 2021

Friendly, kind and efficient. Not pushy for the sale. Danny and Vincent both provided accommodating and exceptional service! More

by Mchim1975
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Coffey and vincent
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Dec 02, 2021 -

AutoNation Ford Westlake responded

Hello, thank you so much for the positive review! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 24, 2021

They were absolutely phenomenal. They were a big help to my 95-year-old mother More

by StaskusrichardStaskusrichard@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Olecki, Hans "Pete" Wimmer , Barb Johnson, Diana Tait, Janet Zanko, Tom Terbrack, Chuck Greene, Denise Kucinich, Michael Pincura
Report | Print
Nov 26, 2021 -

AutoNation Ford Westlake responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 22, 2021

great service. fast and prompt. good job. The service team washed the vehicle. nothing more to say More

by timothy.flick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mellisa Goodson
Report | Print
Nov 24, 2021 -

AutoNation Ford Westlake responded

Hi Timothy, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 22, 2021

Had appointment for oil change. Total time at dealership was just over 2 hours. That is beyond ridiculously long. The person ahead of me complained and was not treated very well. More

by Jeepster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No Idea.
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Nov 24, 2021 -

AutoNation Ford Westlake responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Westlake take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (440) 296-3019. We hope to hear from you.

November 22, 2021

The dealership has been wonderful for us they have taken care of any problems that we can afford to have done. I've never visited dealership that had excellent people working for them and never a quarrel a More

by fourakia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Greene, Denise Kucinich, Michael Pincura
Report | Print
Nov 24, 2021 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Westlake and we hope to be of service again in the future.

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