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AutoNation Ford Westlake

Westlake, OH

Overview
Reviews
Vehicles
4.6
1,044 Reviews
For car shoppers in the west Cleveland area, be sure to check out AutoNation Ford Westlake. Our dealership features one of the largest inventories of new and used Ford vehicles in the west Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
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23775 Center Ridge Rd.

Westlake, OH

44145

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Showing 1,044 reviews

November 25, 2021

SCHEDULED OIL CHANGE AND TIRE ROTATION. CAR WASH. I WAITED FOR THE SERVICES TO BE COMPLETED IN A TIMELY MANNER. GREAT ! More

by jeannewilburn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beverly Olecki, Hans "Pete" Wimmer , Barb Johnson, Diana Tait, Janet Zanko, Tom Terbrack, Chuck Greene, Denise Kucinich, Michael Pincura, Sydney Thorp
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Dec 02, 2021 -

AutoNation Ford Westlake responded

Hello, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 24, 2021

Friendly, kind and efficient. Not pushy for the sale. Danny and Vincent both provided accommodating and exceptional service! More

by Mchim1975
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Coffey and vincent
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Dec 02, 2021 -

AutoNation Ford Westlake responded

Hello, thank you so much for the positive review! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 24, 2021

They were absolutely phenomenal. They were a big help to my 95-year-old mother More

by StaskusrichardStaskusrichard@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly Olecki, Hans "Pete" Wimmer , Barb Johnson, Diana Tait, Janet Zanko, Tom Terbrack, Chuck Greene, Denise Kucinich, Michael Pincura
Report | Print
Nov 26, 2021 -

AutoNation Ford Westlake responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 22, 2021

great service. fast and prompt. good job. The service team washed the vehicle. nothing more to say More

by timothy.flick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mellisa Goodson
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Nov 24, 2021 -

AutoNation Ford Westlake responded

Hi Timothy, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 22, 2021

Had appointment for oil change. Total time at dealership was just over 2 hours. That is beyond ridiculously long. The person ahead of me complained and was not treated very well. More

by Jeepster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No Idea.
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Nov 24, 2021 -

AutoNation Ford Westlake responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Westlake take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (440) 296-3019. We hope to hear from you.

November 22, 2021

The dealership has been wonderful for us they have taken care of any problems that we can afford to have done. I've never visited dealership that had excellent people working for them and never a quarrel a More

by fourakia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Greene, Denise Kucinich, Michael Pincura
Report | Print
Nov 24, 2021 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Westlake and we hope to be of service again in the future.

November 21, 2021

Good Job ! Good Job ! Good Job !Good Job ! Good Job ! Good Job ! Good Job ! Good Job ! Good Job ! Good Job ! Good Job ! Good Job ! Thanks ! More

by adrian.wisernig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Mihalich
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Nov 24, 2021 -

AutoNation Ford Westlake responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 20, 2021

Leased a 2018 Ford Escape. Appointment at 1:00 finished at 3:00 to purchase. More

by BirdDe
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Janet Zanko
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Nov 24, 2021 -

AutoNation Ford Westlake responded

Hi, thank you for bringing this matter to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (440) 296-3019. We would appreciate the chance to turn your experience around.

November 19, 2021

They were nice to get me in fast and got my truck done looked at professionally More

by mrmeoff1994
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Pincura
Report | Print
Nov 22, 2021 -

AutoNation Ford Westlake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 19, 2021

Friendly efficient service. I had no issues with the service or the people that I dealt with More

by bethsk8s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Shank
Report | Print
Nov 24, 2021 -

AutoNation Ford Westlake responded

Hi, we are very happy to have provided you with such a positive experience! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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