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AutoNation Ford Westlake
Westlake, OH
1,044 Reviews
For car shoppers in the west Cleveland area, be sure to check out AutoNation Ford Westlake. Our dealership features one of the largest inventories of new and used Ford vehicles in the west Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,044 reviews
December 09, 2021
Very competent service department and knowledgeable staff. Kept me up to date on the status of my vehicle. Will continue to go to them for my car service and purchases. staff. Kept me up to date on the status of my vehicle. Will continue to go to them for my car service and purchases. More
by cynthiamhocevaroh
Employees Worked With
Barb Johnson, Chuck Greene
December 08, 2021
I always take my car to Auto Nation in Westlake for service. They are always very courteous and very thorough with my car as to any mechanical problems. Barry was excellent and professional and kept me service. They are always very courteous and very thorough with my car as to any mechanical problems. Barry was excellent and professional and kept me informed with the problems and costs. More
by nmeszaros
Employees Worked With
Barry Tober
December 04, 2021
They were very accommodating. Denise went out of her way to help. Harry was very efficient in getting all the financial paperwork together. It was a good experience. way to help. Harry was very efficient in getting all the financial paperwork together. It was a good experience. More
by estockhaus
Employees Worked With
Harry, Denise Kucinich
December 02, 2021
Took the car in for oil change and tire rotation and bought new wipers. Service time was great as well as customer service (Melissa) I was surprised though that they didn't wash the car and my dash sc bought new wipers. Service time was great as well as customer service (Melissa) I was surprised though that they didn't wash the car and my dash screen wasn't like I left it. Trying to figure out how to get it back. More
by kathyk7777
Employees Worked With
Melissa -don't know last name
December 02, 2021
I always have a good experience with the service department at Autonation Ford Westlake. They are quick, thorough and professional. In addition, while I wait for my vehicle, I am always waiting in department at Autonation Ford Westlake. They are quick, thorough and professional. In addition, while I wait for my vehicle, I am always waiting in an area that is always kept very clean and I can either read a book or watch TV, knowing it is never a really long wait. The service department here has always been one of the reasons I continue to come back again and again to purchase vehicles at this dealership. More
by Mbthomps
Employees Worked With
Service Department as well as spoke with salesman for new vehicle
