AutoNation Ford Westlake

Auto Nation Westlake has tremendous staff, especially Pete Murray. He regularly checked in throughout the process and was pleasant to work with in all of my interactions with him. Very personable and eff Pete Murray. He regularly checked in throughout the process and was pleasant to work with in all of my interactions with him. Very personable and effective. More

Efficient polite nice waiting area had efficient Ford Escape service 😎 thanks for your dealerships service Escape service 😎 thanks for your dealerships service More

I am actually eager to have this opportunity, because I just moments ago finished an email to a daughter strongly recommending both AutoNation Westlake and sales rep Mark for an amazingly easy, pleasant, h just moments ago finished an email to a daughter strongly recommending both AutoNation Westlake and sales rep Mark for an amazingly easy, pleasant, helpful and personable experience. It was evident Mark, Anthony and doubtlessly several others behind the scenes were extending themselves to make me happy and create for me a pleasurable, successful and enjoyable car-shopping adventure. I am happy, grateful, impressed and converted from one who'd heretofore dreaded dealerships into a vocal advocate for your establishment and those who'd assisted me, And they did so at a time of distress, urgency and irritation---making it all the more appreciated. Thanks again to everyone. More

Had to get Key fobs programed and an oil change . They as part of there service did a safety review of my car . They found some potential safety issues which I will be getting fixed next week . They as part of there service did a safety review of my car . They found some potential safety issues which I will be getting fixed next week . More

Service was everything was fast, friendly with great service. I will be back for sure! service. I will be back for sure! More

best dealership around very happy with the service and very happy with my purchase of a 2023 Explorer very happy with my purchase of a 2023 Explorer More

Danielle in Service went above and beyond with her communication and by grouping service specials together to save me some money. communication and by grouping service specials together to save me some money. More

The only thing that raised concern was that I was told I needed both rear and front brakes replaced. My rear brakes were replaced a year ago and above 4". In the past a service that was not needed has never needed both rear and front brakes replaced. My rear brakes were replaced a year ago and above 4". In the past a service that was not needed has never been suggested. If it wasn't for my stepdad being a car mechanic (geographically 2 hours away), I would been really concerned since they were replaced a year ago. Anything under 4", it should be considered. More

We enjoyed the great customer service and friendliness of the Dealership. Denise and Lauren were excellent. They were knowledgeable about the Ford Maverick. Denise was very thorough when explaining all of the Dealership. Denise and Lauren were excellent. They were knowledgeable about the Ford Maverick. Denise was very thorough when explaining all of features of the truck. As we walked into the Dealership we noticed a very relaxed atmosphere and it continued throughout the whole buying process. We will definitely recommend the Dealership to our friends. Jim and Barbara More

The customer service provided at the Dealership was excellent. The Representative was courteous and professional. She provided updates and fully explained what was needed. excellent. The Representative was courteous and professional. She provided updates and fully explained what was needed. More