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AutoNation Ford Westlake
Westlake, OH
1,048 Reviews
For car shoppers in the west Cleveland area, be sure to check out AutoNation Ford Westlake. Our dealership features one of the largest inventories of new and used Ford vehicles in the west Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,048 reviews
January 25, 2022
Ordered car via Ford online but selected this dealership because of past experience. I purchased my prior car from this dealer. I've been back a few times over the years for warranty and other normal repa because of past experience. I purchased my prior car from this dealer. I've been back a few times over the years for warranty and other normal repairs. Their service desk is easy to work with and mechanics do professional work. Appreciate them contacting me a few days prior arrival of the new car and sales persons time covering car operation and features. More
by mgboettler
Employees Worked With
Denise Kucinich
January 24, 2022
Service had amazing customer service. Very helpful and work was done very efficiently. Service was also on time. work was done very efficiently. Service was also on time. More
by marksaterlee
Employees Worked With
Beverly Olecki, Hans "Pete" Wimmer , Barb Johnson, Diana Tait, Janet Zanko, Tom Terbrack, Chuck Greene, Denise Kucinich, Michael Pincura
January 21, 2022
Very accommodating and took very good care of me when I needed to purchase a new car at a time when there are very few cars available! Hans came in on his day off with a smile on his face to finalize ever needed to purchase a new car at a time when there are very few cars available! Hans came in on his day off with a smile on his face to finalize everything. More
by chersh01
Employees Worked With
Hans "Pete" Wimmer
January 19, 2022
Screen went blank took several days to get an appointment when I went everyone pleasant and helpful got a ride back home so didn't have to spend my day there service rep brad answered all questions and calle when I went everyone pleasant and helpful got a ride back home so didn't have to spend my day there service rep brad answered all questions and called when car was ready also sent car to pick me up. This part of the service is most appreciated since we only have one car who knew that the computer in car would need updated everything was timely. More
by duskywendy
Employees Worked With
Did not deal with sales
January 18, 2022
They always do a good job of scheduling the appointment day/time I need. If the repair is going to take all day, they give me a ride home or a loaner. I love the Service Department but the Sales Departme day/time I need. If the repair is going to take all day, they give me a ride home or a loaner. I love the Service Department but the Sales Department absolutely refused to deal with me when I tried to buy a new car back in Feburary 2021. I went to another dealer that gave me a good deal. More
by daviddee
Employees Worked With
I don't know the people's names., Sydney Thorp
January 18, 2022
I always feel that my patronage and continued loyalty to Ford AutoNation Westlake is very much appreciated. I continue to enjoy quick and friendly service when I bring my car in for servicing. I never hav Ford AutoNation Westlake is very much appreciated. I continue to enjoy quick and friendly service when I bring my car in for servicing. I never have a desire to go anywhere else for servicing my car. I appreciate the excellent services provided by AutoNation Ford Westlake. More
by biagiobingo
Employees Worked With
Beverly Olecki, Denise Kucinich
