Back

AutoNation Ford Westlake

Westlake, OH

4.6
1,044 Reviews
For car shoppers in the west Cleveland area, be sure to check out AutoNation Ford Westlake. Our dealership features one of the largest inventories of new and used Ford vehicles in the west Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
Contact Dealership

23775 Center Ridge Rd.

Westlake, OH

44145

Directions

By Type

Showing 1,044 reviews

January 27, 2022

Very friendly, knowledgeable staff answered all of my questions. It was a lot faster than I expected, I was in and out in less than a hour. More

by James.sherwood68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradley shanks
Jan 31, 2022 -

AutoNation Ford Westlake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

January 27, 2022

Michele understands issues with the car and always explains things to me, she is very patient! More

by linda-garrity
Recommend Dealer
Yes
Employees Worked With
michele
Jan 27, 2022 -

linda-garrity responded

...

January 27, 2022

An app't for my recall issue was scheduled to my convenience. It was taken care of within the time agreed upon; but the usual "overall" checks of other components (fluid fills, etc.) did not More

by driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
unknown
Jan 31, 2022 -

AutoNation Ford Westlake responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

January 27, 2022

Service was easy to schedule on line. Check-in was easy and everyone professional .Car was ready when promised. More

by kat
Recommend Dealer
Yes
Employees Worked With
Diana Tait
Jan 31, 2022 -

AutoNation Ford Westlake responded

Hi Kat, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 27, 2022

Took care of my F-150 in quick fashion, along with report on repairs and safety inspection. More

by Bobfrowherk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barb Johnson
Jan 31, 2022 -

AutoNation Ford Westlake responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

January 26, 2022

Drop off is so easy…just pull in service department and your taken care of within minutes. More

by kathyh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barry in service
Jan 28, 2022 -

AutoNation Ford Westlake responded

Hi Kathyh, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

January 25, 2022

They did not fill or notify my washer fluid was low when I had my oil changed. Other than decent experience. More

by John
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradley Shank
Jan 29, 2022 -

AutoNation Ford Westlake responded

Hello there, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!

January 25, 2022

Ordered car via Ford online but selected this dealership because of past experience. I purchased my prior car from this dealer. I've been back a few times over the years for warranty and other normal repa More

by mgboettler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Kucinich
Jan 29, 2022 -

AutoNation Ford Westlake responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

January 24, 2022

Service had amazing customer service. Very helpful and work was done very efficiently. Service was also on time. More

by marksaterlee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beverly Olecki, Hans "Pete" Wimmer , Barb Johnson, Diana Tait, Janet Zanko, Tom Terbrack, Chuck Greene, Denise Kucinich, Michael Pincura
Jan 28, 2022 -

AutoNation Ford Westlake responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 21, 2022

fast courteous service always a great experience clean waiting room even least a new car More

by alleydog24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradley Shank
Jan 25, 2022 -

AutoNation Ford Westlake responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

...
74
...