AutoNation Ford Westlake

This is the 1st time I was unhappy. The reason 2 hour for rotation of tires and a oil change, is a little much. You make an appointment for a reason. I was fully awear that they were busy, but when 2 c for rotation of tires and a oil change, is a little much. You make an appointment for a reason. I was fully awear that they were busy, but when 2 customers came in after me for the same thing and left way before me, thats a problem. Melissa was very busy and still was pleasant. Like I said busy. She is very helpful explaining things which I greatly appreciate. More

We have been buying our Ford vehicles for many years now because of customer service! We know that we will be taken care with this dealership! Ford Auto Nation is where we buy our vehicles because we feel because of customer service! We know that we will be taken care with this dealership! Ford Auto Nation is where we buy our vehicles because we feel like a valued customer! Service department is outstanding! More

My family and I have been dealing with Autonation since it was John Lance ford. We have purchased many cars and brought them in for service. My car needed a new battery and tire repair. As always, they it was John Lance ford. We have purchased many cars and brought them in for service. My car needed a new battery and tire repair. As always, they were super helpful and repaired it very quickly. Brad was professional, efficient and friendly! More

All of the staff were friendly. Amar and DJ were wonderful. Detailers do an excellent job. And the Finance office doesn't try to screw you. As far as I can tell, all the use cars on their lot are hi wonderful. Detailers do an excellent job. And the Finance office doesn't try to screw you. As far as I can tell, all the use cars on their lot are high quality. No need to negotiate the price of the car you're buying, they're already nearly the lowest. Here's the But; make sure you know what your trade in is worth; check KBB, NADA, Carmax, and Carvana. Shop for warranty prices before you go. Autonation will get you very good prices for both, but only if you demand them with references. More

Very friendly, knowledgeable staff answered all of my questions. It was a lot faster than I expected, I was in and out in less than a hour. questions. It was a lot faster than I expected, I was in and out in less than a hour. More

Michele understands issues with the car and always explains things to me, she is very patient! explains things to me, she is very patient! More

An app't for my recall issue was scheduled to my convenience. It was taken care of within the time agreed upon; but the usual "overall" checks of other components (fluid fills, etc.) did not convenience. It was taken care of within the time agreed upon; but the usual "overall" checks of other components (fluid fills, etc.) did not happen this time. Not a big deal, but I was surprised. More

Took care of my F-150 in quick fashion, along with report on repairs and safety inspection. on repairs and safety inspection. More

Service was easy to schedule on line. Check-in was easy and everyone professional .Car was ready when promised. and everyone professional .Car was ready when promised. More

Drop off is so easy…just pull in service department and your taken care of within minutes. your taken care of within minutes. More