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AutoNation Ford Westlake

Westlake, OH

4.6
1,044 Reviews
For car shoppers in the west Cleveland area, be sure to check out AutoNation Ford Westlake. Our dealership features one of the largest inventories of new and used Ford vehicles in the west Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
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23775 Center Ridge Rd.

Westlake, OH

44145

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Showing 1,044 reviews

February 04, 2022

Friendly atmosphere, Easy to deal with, Great service, definitely recommend we love our car!!! thank you!! More

by Jmoore3077
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hans "Pete" Wimmer
Feb 08, 2022 -

AutoNation Ford Westlake responded

Hi, we appreciate you taking the time to leave us a response. If you ever need help, just give us a call. Happy motoring!

February 03, 2022

Great service and done in a timely manner. Very Professional and honest. Would highly recommend More

by DaveR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Rusnak
Feb 07, 2022 -

AutoNation Ford Westlake responded

Hi Daver, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

February 02, 2022

It’s alway a great experience at that dealership. Very professional and courteous. Nothing but a thumbs up to Autonation. More

by rhaynam2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember the great person that worked with me
Feb 07, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 02, 2022

A great service department and a nice waiting area while your car, SUV or truck is being serviced. More

by Erikjurs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Goodson
Feb 07, 2022 -

AutoNation Ford Westlake responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 01, 2022

It took a little time to get our part because of supply chain, but they did nice work. Had our cabin filter replaced too, as it looked like it was never done by previous owners. All in all it was a great More

by StormLover3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa
Feb 06, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 01, 2022

The service department has always taken good care of me. Friendly staff and not pushy. Very honest with me. More

by Ileancausey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Feb 05, 2022 -

AutoNation Ford Westlake responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 01, 2022

This is the 1st time I was unhappy. The reason 2 hour for rotation of tires and a oil change, is a little much. You make an appointment for a reason. I was fully awear that they were busy, but when 2 c More

by jmgaukr
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nothing in sales it had to do with service
Feb 06, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for taking the time to share your feedback with us. If you are willing, please call our General Manager at (440) 296-3019 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

Feb 06, 2022 -

jmgaukr responded

I said my peace. Nothing more needs to be said. It is done and over with.. I have a appointment in July and I am sure things will be different. Like I said things happen. Just felt someone needed to know. Thank You

January 31, 2022

We have been buying our Ford vehicles for many years now because of customer service! We know that we will be taken care with this dealership! Ford Auto Nation is where we buy our vehicles because we feel More

by jbuzz1948@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janet Zanko, Denise Kucinich
Jan 31, 2022 -

jbuzz1948@yahoo.com responded

We have been buying our Ford vehicles for many years now because of customer service! We know that we will be taken care of with this dealership! Ford Auto Nation is where we buy our vehicles because we feel like a valued customer! Service department is outstanding!

January 28, 2022

My family and I have been dealing with Autonation since it was John Lance ford. We have purchased many cars and brought them in for service. My car needed a new battery and tire repair. As always, they More

by AM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Shank
Jan 31, 2022 -

AutoNation Ford Westlake responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 28, 2022

All of the staff were friendly. Amar and DJ were wonderful. Detailers do an excellent job. And the Finance office doesn't try to screw you. As far as I can tell, all the use cars on their lot are hi More

by mfoley93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amar Assad, DJ, Anthony
Jan 31, 2022 -

AutoNation Ford Westlake responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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