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AutoNation Ford Westlake
Westlake, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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It took a little time to get our part because of supply chain, but they did nice work. Had our cabin filter replaced too, as it looked like it was never done by previous owners. All in all it was a great chain, but they did nice work. Had our cabin filter replaced too, as it looked like it was never done by previous owners. All in all it was a great job! More
This is the 1st time I was unhappy. The reason 2 hour for rotation of tires and a oil change, is a little much. You make an appointment for a reason. I was fully awear that they were busy, but when 2 c for rotation of tires and a oil change, is a little much. You make an appointment for a reason. I was fully awear that they were busy, but when 2 customers came in after me for the same thing and left way before me, thats a problem. Melissa was very busy and still was pleasant. Like I said busy. She is very helpful explaining things which I greatly appreciate. More
We have been buying our Ford vehicles for many years now because of customer service! We know that we will be taken care with this dealership! Ford Auto Nation is where we buy our vehicles because we feel because of customer service! We know that we will be taken care with this dealership! Ford Auto Nation is where we buy our vehicles because we feel like a valued customer! Service department is outstanding! More
My family and I have been dealing with Autonation since it was John Lance ford. We have purchased many cars and brought them in for service. My car needed a new battery and tire repair. As always, they it was John Lance ford. We have purchased many cars and brought them in for service. My car needed a new battery and tire repair. As always, they were super helpful and repaired it very quickly. Brad was professional, efficient and friendly! More
All of the staff were friendly. Amar and DJ were wonderful. Detailers do an excellent job. And the Finance office doesn't try to screw you. As far as I can tell, all the use cars on their lot are hi wonderful. Detailers do an excellent job. And the Finance office doesn't try to screw you. As far as I can tell, all the use cars on their lot are high quality. No need to negotiate the price of the car you're buying, they're already nearly the lowest. Here's the But; make sure you know what your trade in is worth; check KBB, NADA, Carmax, and Carvana. Shop for warranty prices before you go. Autonation will get you very good prices for both, but only if you demand them with references. More