Back

AutoNation Ford Westlake

Westlake, OH

4.6
1,048 Reviews
For car shoppers in the west Cleveland area, be sure to check out AutoNation Ford Westlake. Our dealership features one of the largest inventories of new and used Ford vehicles in the west Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
Contact Dealership

23775 Center Ridge Rd.

Westlake, OH

44145

Directions

By Type

Showing 1,048 reviews

February 16, 2022

Will was very professional and knowledgeable, just feel we should of gotten a little more for our trade in. We were hoping to buy 2022, but to get what we wanted had to go back to a 2019. Will did concentr More

by suekincaid
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Ahonen
Feb 19, 2022 -

AutoNation Ford Westlake responded

Hi, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 14, 2022

Oil change and tire rotation was completed in 90 minutes. It was nice to have the car washed also More

by Richbusanus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Kucinich
Feb 15, 2022 -

AutoNation Ford Westlake responded

Hi, we are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 14, 2022

We have been going there for years Very friendly, professional, & always willing to help you out. Janet Z is the best! More

by jmfrolo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janet Zanko
Feb 15, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Westlake! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 13, 2022

Advisor Barry fully explained the warranty and answered all my questions. My vehicle was repaired in a timely manner and returned within the agree time. AAA+++ More

by basment
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Kucinich
Feb 15, 2022 -

AutoNation Ford Westlake responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 12, 2022

Efficient, professional, not pushy. They were a pleasure to work with. This was my second vehicle from them. More

by Boolad89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeannie Frangias
Feb 15, 2022 -

AutoNation Ford Westlake responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Westlake. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

February 12, 2022

The follow up & customer service since our purchase has been great! Our salesman made sure our new purchase was clean & ready go. Even cleaning a spot himself on the back seat that we pointed out to him. More

by tcinq224
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Murray
Feb 15, 2022 -

AutoNation Ford Westlake responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 11, 2022

Will was great! I had a great experience all around and would definitely buy from autonation again. More

by bcalter16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will
Feb 15, 2022 -

AutoNation Ford Westlake responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Westlake. If you have any further questions, please give us a call. We're always happy to help!

February 11, 2022

The salesman was very good to work with. I test drove the f150 4x4 and told him it needed aligned as it drifted right and asked it to be aligned before I purchased the vehicle. I saw the mechanic take the ve More

by npierce63
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Atkins
Feb 14, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for bringing this matter to our attention. We regret that you had a negative experience, Please call our General Manager at (440) 296-3019 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

February 11, 2022

Really nice people. Sent us to lunch because the managers were in a meeting and we needed one of them to approve a trade More

by Andrewsmith4235
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Kucinich
Feb 15, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. Please don't hesitate to reach out if there's anything additional we can do for you.

February 10, 2022

The dealership and service department are great. They completed the oil change and the minor repairs that I brought my vehicle in for. Unfortunately after completion of the windshield washer reservoir re More

by jermainerjones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Desk
Feb 14, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Westlake and we hope to be of service again in the future.

...
71
...