AutoNation Ford Westlake

I’m having difficulty having to call around trying to get a liner for my truck bed. One person tells me one price and then another says that they cannot do that price or that the other person should never h a liner for my truck bed. One person tells me one price and then another says that they cannot do that price or that the other person should never had said the price they said. It’s putting me in a position where I’m losing trust in a dealership I had thought was great initially. The last thing I want to do after working 13 hours is have to call and be told that the price I was told isn’t right and then have to wait for a return call while someone tries to figure out if they can do the price I was told. Anyway the price I was told didn’t end up being what I got and it’s frustrating that not everyone is on the same page. I love my truck and felt like things were going great but this morning just rubbed me the wrong way. More

I made my appointment on line not knowing how that would go. I at my appointment I meet Brad very nice and helpful. Listen to every thing I had to tell him about my car and was very understanding. That mean go. I at my appointment I meet Brad very nice and helpful. Listen to every thing I had to tell him about my car and was very understanding. That mean a lot. More

Janet, Bassam and Anthony were wonderful. The whole experience from start to finish was perfect The whole experience from start to finish was perfect More

I arrived 15 minutes early and Bradley stated he was happy to service my Fusion. He was so pleasant and professional! My car was ready exactly when he said it would be. Infact, I think it was a few m happy to service my Fusion. He was so pleasant and professional! My car was ready exactly when he said it would be. Infact, I think it was a few minutes earlier then quoted! The waiting area was immaculate, and chairs were comfortable. My car was ready and cleaned. I love the service! My hat's off to the mechanic that did my checkup! More

Everyone is very nice and helpful. Good customer service. Friendly staff from the time you come in till you leave. Good customer service. Friendly staff from the time you come in till you leave. More

Buying my first car it was a great experience. Everyone I came in contact with made me feel welcome . A very sress free comfortable establishment. My salesperson was very patient and in tune with Everyone I came in contact with made me feel welcome . A very sress free comfortable establishment. My salesperson was very patient and in tune with my needs and guided me properly through the process . Couldn't have asked for a BETTER car experience. Highly recommend to anyone . Expect my return for my next vehicle. More

Everyone was very friendly and professional. Had an oil change and tire rotation and of course they inspected everything. It felt good leaving there knowing they had serviced my car well. I wo Had an oil change and tire rotation and of course they inspected everything. It felt good leaving there knowing they had serviced my car well. I would never hesitate to go back for any service. More

Absolutely amazing experience from the first phone call to the test drive all the way to the purchase! This was my very first vehicle purchase and I will forever do business with AutoNation Westlake & Dave to the test drive all the way to the purchase! This was my very first vehicle purchase and I will forever do business with AutoNation Westlake & Dave! More

Prompt courteous service completed ahead of schedule. Customer waiting area clean and comfortable. Staff is excellent. Customer waiting area clean and comfortable. Staff is excellent. More

Excellent customer service! Excellent communication! Everyone is nice and friendly, clean environment. I was very pleased Excellent communication! Everyone is nice and friendly, clean environment. I was very pleased More