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AutoNation Ford Westlake
Westlake, OH
1,044 Reviews
For car shoppers in the west Cleveland area, be sure to check out AutoNation Ford Westlake. Our dealership features one of the largest inventories of new and used Ford vehicles in the west Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,044 reviews
November 20, 2023
Your goal is to make your customers have a pleasant and enjoyable experience with the company. The assistance, advice, and support with this Ford site is very poor. The schedulers need to be better informe enjoyable experience with the company. The assistance, advice, and support with this Ford site is very poor. The schedulers need to be better informed with the prices of the services offered. Best regards More
by felicia.mccallum
Employees Worked With
Anthony in Finance
November 19, 2023
The staff at AutoNation Ford in Westlake are extremely knowledgeable, friendly, and accommodating. I am very pleased with my vehicle purchases knowledgeable, friendly, and accommodating. I am very pleased with my vehicle purchases More
by edsimsiii
Employees Worked With
Nate Ford and Brett McCloskey
November 17, 2023
The service department is very good - I have dealt with Danielle on my last three visits - she explains things well & does the work I want done - Thank You Danielle on my last three visits - she explains things well & does the work I want done - Thank You More
by dkraemer123
Employees Worked With
Danielle
November 10, 2023
Very professional, very polite, and very knowledgeable on their products. Always willing to go above and beyond to make it work for you. their products. Always willing to go above and beyond to make it work for you. More
by msoltis29
Employees Worked With
Michael Williams, John Seicean ,0mar Assad
November 07, 2023
The very knowledgeable people at this dealership are keeping me on top of my maintenance and saving me money by letting me know ahead of time what to watch and take care of. That's why my 2003 ford is s keeping me on top of my maintenance and saving me money by letting me know ahead of time what to watch and take care of. That's why my 2003 ford is still running fine! Thank you, Ashely and the service team. M.M More
by vedicmke
Employees Worked With
Ashley Langlois
November 07, 2023
Worst service ever. After an oil change and tire rotation. Never adjusted air pressures in tires, so TPMS warning light came on. Never reset oil life indicator on dash f After an oil change and tire rotation. Never adjusted air pressures in tires, so TPMS warning light came on. Never reset oil life indicator on dash for computer. So then I checked oil filter and it had oil running down the sides, hand tightened 2” it turned. With the requested software update for my trailer lights, they never even checked. I’ve had to schedule an appointment at another dealership. And it’s been 5 days and not even a call to apologize or anything. Sad the lack of quality Autonation Westlake service is. More
by JJM
Employees Worked With
Ashley
October 13, 2023
The staff I worked with was friendly, fun, and professional! I Appreciate the time, patience, and help given by Vlad, Adam, and Dan with my vehicle purchase. I’m a long time Ford fan and know professional! I Appreciate the time, patience, and help given by Vlad, Adam, and Dan with my vehicle purchase. I’m a long time Ford fan and know what I prefer on my vehicle. They worked together to accommodate what l was looking for from the model, the exact trim, and color that l wanted including the price. More
by theresa8796
Employees Worked With
Vlad, Adam, Dan
