AutoNation Ford Westlake
Westlake, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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The very knowledgeable people at this dealership are keeping me on top of my maintenance and saving me money by letting me know ahead of time what to watch and take care of. That's why my 2003 ford is s keeping me on top of my maintenance and saving me money by letting me know ahead of time what to watch and take care of. That's why my 2003 ford is still running fine! Thank you, Ashely and the service team. M.M More
Worst service ever. After an oil change and tire rotation. Never adjusted air pressures in tires, so TPMS warning light came on. Never reset oil life indicator on dash f After an oil change and tire rotation. Never adjusted air pressures in tires, so TPMS warning light came on. Never reset oil life indicator on dash for computer. So then I checked oil filter and it had oil running down the sides, hand tightened 2” it turned. With the requested software update for my trailer lights, they never even checked. I’ve had to schedule an appointment at another dealership. And it’s been 5 days and not even a call to apologize or anything. Sad the lack of quality Autonation Westlake service is. More
The staff I worked with was friendly, fun, and professional! I Appreciate the time, patience, and help given by Vlad, Adam, and Dan with my vehicle purchase. I’m a long time Ford fan and know professional! I Appreciate the time, patience, and help given by Vlad, Adam, and Dan with my vehicle purchase. I’m a long time Ford fan and know what I prefer on my vehicle. They worked together to accommodate what l was looking for from the model, the exact trim, and color that l wanted including the price. More
The sales rep was nice to deal with. .. He was knowledgeable and kind. However, when the vehicle was delivered I was disappointed... the front bumper was bent and this was not brought to .. He was knowledgeable and kind. However, when the vehicle was delivered I was disappointed... the front bumper was bent and this was not brought to my attention before I bought the vehicle. More
Fast and efficient service for the fleet vehicles. Came in for oil change but technician saw issue with the rear shocks, which were replaced under warranty. Jordan always takes good care of me when Came in for oil change but technician saw issue with the rear shocks, which were replaced under warranty. Jordan always takes good care of me when I bring in the fleet vehicles. More
Danielle was extremely professional, courteous and informative. She kept me 'in the loop' every step of the way. The work was completed 'on time' and my vehicle was ready 'as promised'. I highly re informative. She kept me 'in the loop' every step of the way. The work was completed 'on time' and my vehicle was ready 'as promised'. I highly recommend this Service Department for all your vehicle needs. More