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AutoNation Ford Westlake

Westlake, OH

4.6
1,041 Reviews
For car shoppers in the west Cleveland area, be sure to check out AutoNation Ford Westlake. Our dealership features one of the largest inventories of new and used Ford vehicles in the west Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
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23775 Center Ridge Rd.

Westlake, OH

44145

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Showing 1,041 reviews

November 07, 2023

The very knowledgeable people at this dealership are keeping me on top of my maintenance and saving me money by letting me know ahead of time what to watch and take care of. That's why my 2003 ford is s More

by vedicmke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Langlois
Nov 10, 2023 -

AutoNation Ford Westlake responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

November 07, 2023

Worst service ever. After an oil change and tire rotation. Never adjusted air pressures in tires, so TPMS warning light came on. Never reset oil life indicator on dash f More

by JJM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashley
Nov 10, 2023 -

AutoNation Ford Westlake responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (440) 296-3019 to discuss what we can do to help.

November 01, 2023

Great service, staff, and are treated like family from the minute you walk in the door! More

by MCZELUS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar Assad, Lauren Kilgore
Nov 03, 2023 -

AutoNation Ford Westlake responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 30, 2023

They were amazing! They dropped me off and picked me up from work, went above and beyond! Extremely friendly More

by Kiki021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Nov 01, 2023 -

AutoNation Ford Westlake responded

Hello, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

October 21, 2023

Dave is great to work with. Auto Nation have a very smooth operation. Everyone were super to work with. More

by gourley1951
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Solomon
Oct 24, 2023 -

AutoNation Ford Westlake responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Westlake. If you ever need help, just give us a call. Happy motoring!

October 13, 2023

The staff I worked with was friendly, fun, and professional! I Appreciate the time, patience, and help given by Vlad, Adam, and Dan with my vehicle purchase. I’m a long time Ford fan and know More

by theresa8796
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Vlad, Adam, Dan
Oct 15, 2023 -

AutoNation Ford Westlake responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 12, 2023

The sales rep was nice to deal with. .. He was knowledgeable and kind. However, when the vehicle was delivered I was disappointed... the front bumper was bent and this was not brought to More

by marcus
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Will
Oct 14, 2023 -

AutoNation Ford Westlake responded

Hi, we are disappointed to hear that you did not have a more positive experience with us at AutoNation Ford Westlake. We'd like the opportunity to turn your experience around. Please reach out to us at (440) 296-3019 at your earliest convenience to discuss how we can turn this experience into a positive one.

October 11, 2023

I've been going to this dealership for years and I wouldn't go anywhere else. They do great and reliable work. More

by biglance94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Langlois
Oct 14, 2023 -

AutoNation Ford Westlake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 10, 2023

Fast and efficient service for the fleet vehicles. Came in for oil change but technician saw issue with the rear shocks, which were replaced under warranty. Jordan always takes good care of me when More

by Rick
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Oct 12, 2023 -

AutoNation Ford Westlake responded

We are pleased to hear you had such a positive experience with us, Rick! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 04, 2023

Danielle was extremely professional, courteous and informative. She kept me 'in the loop' every step of the way. The work was completed 'on time' and my vehicle was ready 'as promised'. I highly re More

by breese051456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle
Oct 06, 2023 -

AutoNation Ford Westlake responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Ford Westlake and we hope to be of service again in the future.

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