
AutoNation Ford Westlake
Westlake, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,044 reviews
Just an oil change? Not the feeling you get when dealing with the service staff. Three auto purchases with them, and MANY service/maintenance needs, its the personal a Not the feeling you get when dealing with the service staff. Three auto purchases with them, and MANY service/maintenance needs, its the personal and professional experience that keeps us coming back. More
Experienced staff from service advisors to technicians. Good communication of the service process and time to complete estimate. Tops in my book. Good communication of the service process and time to complete estimate. Tops in my book. More
I’m having difficulty having to call around trying to get a liner for my truck bed. One person tells me one price and then another says that they cannot do that price or that the other person should never h a liner for my truck bed. One person tells me one price and then another says that they cannot do that price or that the other person should never had said the price they said. It’s putting me in a position where I’m losing trust in a dealership I had thought was great initially. The last thing I want to do after working 13 hours is have to call and be told that the price I was told isn’t right and then have to wait for a return call while someone tries to figure out if they can do the price I was told. Anyway the price I was told didn’t end up being what I got and it’s frustrating that not everyone is on the same page. I love my truck and felt like things were going great but this morning just rubbed me the wrong way. More
I made my appointment on line not knowing how that would go. I at my appointment I meet Brad very nice and helpful. Listen to every thing I had to tell him about my car and was very understanding. That mean go. I at my appointment I meet Brad very nice and helpful. Listen to every thing I had to tell him about my car and was very understanding. That mean a lot. More
I arrived 15 minutes early and Bradley stated he was happy to service my Fusion. He was so pleasant and professional! My car was ready exactly when he said it would be. Infact, I think it was a few m happy to service my Fusion. He was so pleasant and professional! My car was ready exactly when he said it would be. Infact, I think it was a few minutes earlier then quoted! The waiting area was immaculate, and chairs were comfortable. My car was ready and cleaned. I love the service! My hat's off to the mechanic that did my checkup! More