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AutoNation Ford Westlake

Westlake, OH

4.6
1,044 Reviews
For car shoppers in the west Cleveland area, be sure to check out AutoNation Ford Westlake. Our dealership features one of the largest inventories of new and used Ford vehicles in the west Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
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23775 Center Ridge Rd.

Westlake, OH

44145

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Showing 1,044 reviews

March 04, 2022

Melissa Goodson was very helpful and I was very impressed with her knowledge. It was a pleasure t work with her. More

by dreynolds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Kucinich
Mar 07, 2022 -

AutoNation Ford Westlake responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Westlake. Thank you, and have a fantastic day!

March 03, 2022

Everyone was vey helpful and quickly solved my problem. It was a pleasure working with them. More

by jacqihorn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa
Mar 06, 2022 -

AutoNation Ford Westlake responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 03, 2022

Love how helpful the people are and the service center is so quick and efficient! More

by jspellacy90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Greene
Mar 06, 2022 -

AutoNation Ford Westlake responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 01, 2022

I went in just to LOOK, but Janet got on line looking to find my car. Then John took me to the other branch to see my escape. I was in love with this vehicle, the color was beautiful. Both of these sales More

by rose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Conrad, Janet Zanko
Mar 05, 2022 -

AutoNation Ford Westlake responded

Hi Rose, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. We appreciate your recommendation of AutoNation Ford Westlake and we hope to be of service again in the future.

February 28, 2022

Very attentive, gave me a $20 discount after recommending new tires and searched for a deal on the tires More

by jdarnold.jda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryncarz
Mar 03, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 26, 2022

Very disapointed. No one answers the phone. Went to resolve my issue and got the run around. I have dealt with them for years, never again. I have purchased my last ve More

by Ddean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brown
Feb 28, 2022 -

AutoNation Ford Westlake responded

Hello, we are deeply disappointed by your experience at AutoNation Ford Westlake. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (440) 296-3019 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

February 25, 2022

Very friendly, helpful, went out of there way to help me find the car for me! More

by Rrglassqueen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Janet Zanko
Mar 01, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 25, 2022

Very easy to set up, and very professional. It was very easy to in and out and out of the service department. More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department not sales
Mar 01, 2022 -

AutoNation Ford Westlake responded

Hi Mike, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

February 24, 2022

From start to finish I had a great experience, everyone was very nice. I first dropped my Fusion off for an oil change, and went to the show room to discuss my lease end options. That turned into getting a More

by M.Ponstingle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eugenia, Adam
Feb 26, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 24, 2022

This dealership is by far the best I have ever dealt with. The people are all very friendly and the facility is spotless. No matter who you deal with, everyone is willing to assist you. More

by garyhalun
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Soloman was sales rep., Karen ? Drove me home from dealership. Both, very pleasant. Bradley Shank service rep. Very helpful.
Feb 26, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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