AutoNation Ford Westlake

When I am town I only use Auto Nation to have my Ford E-150 serviced. I bought it from John Lance Ford in 2009 and I always have good service. E-150 serviced. I bought it from John Lance Ford in 2009 and I always have good service. More

Service is attentive and the facility is clean and well designed. It is always a pleasure to visit when having vehicle services. Keep up the good work. designed. It is always a pleasure to visit when having vehicle services. Keep up the good work. More

Staff went above and beyond to help me out with my trade in and find me just the right f150 I needed. in and find me just the right f150 I needed. More

Excellent service department. Everyone was very friendly and helpful. Now if they would just get the Thursday evening hours back, that would be perfect. Everyone was very friendly and helpful. Now if they would just get the Thursday evening hours back, that would be perfect. More

Salesperson, Jeannie, was nice but the experience wasn't. We ask for a car pymt around a certain amt she brought out a car with a pymt not even close to what we ask for. She explained NOTHING about the car, We ask for a car pymt around a certain amt she brought out a car with a pymt not even close to what we ask for. She explained NOTHING about the car, nothing about any of the functions, what the car offered. We test drove another car the one that Jeannie brought us smelled like smoke, we mentioned it to her and she said she thought it smelled like smoke also. There were two other cars, same model, same year, different colors. I have to wonder why the one that smells like smoke was the one we were given to test drive? Perhaps to push us more to the more expensive car and bigger commission for her. There was water on the floor from someone shoes, I got some paper towels to clean it up. Two sale people sat there and watched me, didn't even try to help. Would not recommend AutoNation Ford Westlake. More

Great experience. Hans did a great job. Not too pushy. Worked with me to get exactly what I was looking for. Hans did a great job. Not too pushy. Worked with me to get exactly what I was looking for. More

19 year's and still counting that I am happy with the professional service and care of my Ford Taurus! Thank You! professional service and care of my Ford Taurus! Thank You! More

Service department investigated and verified my concern and scheduled a future appointment to resolve the problem. and scheduled a future appointment to resolve the problem. More

Needed to get the oil changed on my mom's Escape. Very easy to set up an appointment and once there was in and out in no time. All the employees were courteous and a pleasure to work with. Very easy to set up an appointment and once there was in and out in no time. All the employees were courteous and a pleasure to work with. More

Total buying experience was excellent. Placing the order for my custom vehicle was simple and I was communicated with throughout the build process. When my vehicle arrived it was very simp Placing the order for my custom vehicle was simple and I was communicated with throughout the build process. When my vehicle arrived it was very simple to complete the buying process and get me on the way in my new truck. Thank you to Hans and Dean. More