Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
AutoNation Ford Westlake
Westlake, OH
1,044 Reviews
For car shoppers in the west Cleveland area, be sure to check out AutoNation Ford Westlake. Our dealership features one of the largest inventories of new and used Ford vehicles in the west Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,044 reviews
March 15, 2022
The service representative was very pleasant and courtesy. The service by the team was quick and efficient. My service was top notch and spot on. Thank you Autonation! courtesy. The service by the team was quick and efficient. My service was top notch and spot on. Thank you Autonation! More
by omalley912
Employees Worked With
Service Department
March 14, 2022
Routine maintenance on a car I'd like to keep for a while. They did a nice job, and the car was ready faster than I expected. The shuttle service prevented me from having to sit and wait at the dealers while. They did a nice job, and the car was ready faster than I expected. The shuttle service prevented me from having to sit and wait at the dealership. And the shuttle driver was excellent. More
by Eric
Employees Worked With
Melissa in service, and the shuttle driver (can't remember his name)
March 12, 2022
We purchased a new Bronco Sport from Frankie Assad and Dan Vance’s (Sales Mgr) and would rate our experience as best-in-class. In this unusual period of supply chain disruption, they helped us find a car Dan Vance’s (Sales Mgr) and would rate our experience as best-in-class. In this unusual period of supply chain disruption, they helped us find a car to meet our needs, gave us time to get to the dealership, even though other buyers wanted the car and there was no pressure once we negotiated the purchase. Special mention for Anthony Conrad, the finance manager, who shopped for the best financing rate and presented optional warranties without any pressure. Overall five star experience. More
by Mark95Bravo
Employees Worked With
Frankie Assad, Dan Vance’s, Anthony Conrad
March 12, 2022
My wife and I have purchased cars from autonation Westlake for years. We always get fantastic service and dealing with Frankie Assad on our most recent purchase was smooth and stress free. Thanks, Westlake for years. We always get fantastic service and dealing with Frankie Assad on our most recent purchase was smooth and stress free. Thanks, Shawn More
by Shawnf
Employees Worked With
Frankie Assad
March 11, 2022
When I am town I only use Auto Nation to have my Ford E-150 serviced. I bought it from John Lance Ford in 2009 and I always have good service. E-150 serviced. I bought it from John Lance Ford in 2009 and I always have good service. More
by gailstrieter
Employees Worked With
I don't know there names. BUT I ALWAYS ASK FOR JAMIE IF POSSIBLE.
March 10, 2022
Service is attentive and the facility is clean and well designed. It is always a pleasure to visit when having vehicle services. Keep up the good work. designed. It is always a pleasure to visit when having vehicle services. Keep up the good work. More
by gmgroh
Employees Worked With
Barb Johnson
March 08, 2022
Excellent service department. Everyone was very friendly and helpful. Now if they would just get the Thursday evening hours back, that would be perfect. Everyone was very friendly and helpful. Now if they would just get the Thursday evening hours back, that would be perfect. More
by noyb
Employees Worked With
I don't have the names
