AutoNation Ford Westlake

Great experience! Ordered my truck online and was updated by the salesman and from Ford on a regular basis. Dean the Sales manager was very helpful and knowledgeable. Ordered my truck online and was updated by the salesman and from Ford on a regular basis. Dean the Sales manager was very helpful and knowledgeable. Hans, our salesman was great with everything and Mike in finance was fast and accurate! The overall process was enjoyable and it made us customers for life! I would highly recommend Autonation Ford in Westlake Ohio! Thanks, The Styles family. More

Good experience, our wait time was minimal and everyone was upbeat. It was a very pleasant and efficient process! Dave and Jean were terrific! was upbeat. It was a very pleasant and efficient process! Dave and Jean were terrific! More

Danny was great! He was professional, answered all of my questions, was easy to reach, quick with his responses and got me a vehicle I was looking for! Everyone at th He was professional, answered all of my questions, was easy to reach, quick with his responses and got me a vehicle I was looking for! Everyone at the dealership was helpful and friendly, I will recommend them to others looking! More

Sales person (Peter Murray) was honest with us and fun to talk to and the rest of the staff I came into contact with were pleasant and helpful talk to and the rest of the staff I came into contact with were pleasant and helpful More

Great place to get service done. Usually can get appointments when I can come in. Usually can get appointments when I can come in. More

I have always had great service with this dealership over the years, from the leasing of the vehicle to the servicing of the vehicle. the years, from the leasing of the vehicle to the servicing of the vehicle. More

The sales team from Dean, the GM to Gary and John our absolutely terrific. I had to change from a cover over the bed to a topper and they handled the change for me with no issues whatsoever. One migh absolutely terrific. I had to change from a cover over the bed to a topper and they handled the change for me with no issues whatsoever. One might think one Ford dealership is the same as the other, but Autonation's team help this location standout. More

Everything went smooth as could be. Brad Shank handled everything great, service was quick & done right !! Brad Shank handled everything great, service was quick & done right !! More

Very Friendly staff quick and efficient made my purchasing my vehicle very easy and fast purchasing my vehicle very easy and fast More

The customer service was good. Getting my vehicle in was simple with the online scheduling, but an additional confirmation to the automatic one would have been appreciated just s Getting my vehicle in was simple with the online scheduling, but an additional confirmation to the automatic one would have been appreciated just so I know I am really on the schedule (I've had that at other places where I show up and they don't know why). I also had difficulty understanding the technician when called to update me on my vehicle's service because he seemed to be speaking fastc and soft. While I believe they did what they said, unfortunately, some of the issues were not resolved. More