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AutoNation Ford Westlake

Westlake, OH

4.6
1,048 Reviews
For car shoppers in the west Cleveland area, be sure to check out AutoNation Ford Westlake. Our dealership features one of the largest inventories of new and used Ford vehicles in the west Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
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23775 Center Ridge Rd.

Westlake, OH

44145

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Showing 1,048 reviews

April 05, 2022

Fast friendly and concerned about my car needs moved my appointment up so the repair could be done sooner....great service More

by Diane.Hawk1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hans "Pete" Wimmer , Barb Johnson
Apr 08, 2022 -

AutoNation Ford Westlake responded

Hi Diane, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 05, 2022

Our Family has purchased (4) Four New Vehicles from this dealership and (1) One Certified Pre-Owned Vehicle...Simply Put, "When You Find Something that Works, You STICK WITH IT!!!! Great Vehicles, Outstand More

by jrjsm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad in service, Chuck Greene
Apr 08, 2022 -

AutoNation Ford Westlake responded

Hi, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 04, 2022

ALL THE PEOPLE IN THE SERVICE DEPT ARE EXCEPTIONAL . ..FRIENDLY, PROFESSIONAL AND INTERESTED IN FULLFILLING MY REQUEST. More

by JLALLY505
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BRAD
Apr 08, 2022 -

AutoNation Ford Westlake responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

April 04, 2022

Clean, efficient, friendly. Waiting areas with tv, free wifi. Vending for snacks and drinks. Great staff. More

by Kira007_13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Kucinich
Apr 06, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 03, 2022

Great experience! Ordered my truck online and was updated by the salesman and from Ford on a regular basis. Dean the Sales manager was very helpful and knowledgeable. More

by Wjstyles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hans "Pete" Wimmer
Apr 06, 2022 -

AutoNation Ford Westlake responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

April 02, 2022

Good experience, our wait time was minimal and everyone was upbeat. It was a very pleasant and efficient process! Dave and Jean were terrific! More

by Carrie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Solomon and Jean
Apr 05, 2022 -

AutoNation Ford Westlake responded

Hi Carrie, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 01, 2022

Danny was great! He was professional, answered all of my questions, was easy to reach, quick with his responses and got me a vehicle I was looking for! Everyone at th More

by Bdanielle1285
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny coffee
Apr 05, 2022 -

AutoNation Ford Westlake responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Westlake. We appreciate your recommendation of AutoNation Ford Westlake and we hope to be of service again in the future.

March 30, 2022

Sales person (Peter Murray) was honest with us and fun to talk to and the rest of the staff I came into contact with were pleasant and helpful More

by Don Q
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Murray
Apr 02, 2022 -

AutoNation Ford Westlake responded

Hi Don, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

March 29, 2022

Great place to get service done. Usually can get appointments when I can come in. More

by amd115
Customer Service
Recommend Dealer
Yes
Employees Worked With
Ashley
Apr 02, 2022 -

AutoNation Ford Westlake responded

Hi, We are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 29, 2022

The sales team from Dean, the GM to Gary and John our absolutely terrific. I had to change from a cover over the bed to a topper and they handled the change for me with no issues whatsoever. One migh More

by rob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary, John
Apr 02, 2022 -

AutoNation Ford Westlake responded

Hi Rob, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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