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AutoNation Ford Westlake

Westlake, OH

4.6
1,048 Reviews
For car shoppers in the west Cleveland area, be sure to check out AutoNation Ford Westlake. Our dealership features one of the largest inventories of new and used Ford vehicles in the west Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
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23775 Center Ridge Rd.

Westlake, OH

44145

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Showing 1,048 reviews

April 27, 2022

This is my second vehicle from Autonation Westlake all I can say is that they have excellent personnel especially Denise Gunnison HO got the car for me and also the man who did my paperwork in the financial More

by 2irongant
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise Kucinich
Apr 30, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Westlake! We look forward to your next visit! Take care!

April 26, 2022

The service and service dept. was top notch. Courtesy, knowledgeable, and welcoming service dept. allows continue to recommend them to anyone with a car issue. More

by nitramgoht
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradely Shank
Apr 28, 2022 -

AutoNation Ford Westlake responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 26, 2022

Working with Hans was a real pleasure. He went over all aspects of our new Ford Maverick and answered all of my wife's questions, went over all of the vehicles functions and options and pa More

by 1skcouncilatlarge
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hans "Pete" Wimmer
Apr 28, 2022 -

AutoNation Ford Westlake responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

April 25, 2022

I have been a 20 year customer of John Lansford the last time I took my Explorer in for for an antennae replacement they never even bothered to fasten it horrible horrible horrible work More

by Master
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Hans "Pete" Wimmer
Apr 28, 2022 -

AutoNation Ford Westlake responded

Hi Master, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (440) 296-3019 to discuss what we can do to help.

April 24, 2022

Service Department was professional and answer any question about my 2012 Ford Focus Status updates regarding Chip needed to fix my vehicle. Also, checked my car for any other issues and the issues w More

by M.H.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa
Apr 26, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 24, 2022

The staff was very pleasant and helpful. The work was done as expected. The waiting area was nicely spaced out. More

by Clevelander
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unsure, sorry
Apr 26, 2022 -

AutoNation Ford Westlake responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 22, 2022

After buying and driving a used 2009 Ford Escape from AutoNation Ford Westlake, we just bought our second car from them. Good people, great dealership. They'll work within your budget to find you the r More

by Jackal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Solomon
Apr 25, 2022 -

AutoNation Ford Westlake responded

Hello Jackal, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 22, 2022

Employees courteous, service was completed quickly while waiting, location was clean, service cost was slightly higher than average. More

by Tlrichards
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Apr 25, 2022 -

AutoNation Ford Westlake responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 22, 2022

Very nice and very professional. They are willing to help and very concerned with the customer. More

by Crissa
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nate And Assad
Apr 25, 2022 -

AutoNation Ford Westlake responded

Hello Crissa, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 20, 2022

Appointment was easy to schedule. Service was on time and the estimate for length of service was less than estimated. Overall I was very happy. More

by lragazinskas1946
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Did not work with sales on this visit
Apr 24, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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