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AutoNation Ford Westlake
Westlake, OH
1,048 Reviews
For car shoppers in the west Cleveland area, be sure to check out AutoNation Ford Westlake. Our dealership features one of the largest inventories of new and used Ford vehicles in the west Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,048 reviews
May 10, 2022
Dropped in no appointment Wanted to have car looked at by someone Went in to fix issue caused by NTB Melissa saw problem and squeezed me in Car was fixed quickly Will never go anywhere else! by someone Went in to fix issue caused by NTB Melissa saw problem and squeezed me in Car was fixed quickly Will never go anywhere else! More
by Warbet
Employees Worked With
Melissa Goodson service advisor
May 10, 2022
It was great working with Autonation Ford in Westlake, Ohio. I had inquired about the Bronco a year before they were available. Will kept my name and number and contacted me when they were in production Ohio. I had inquired about the Bronco a year before they were available. Will kept my name and number and contacted me when they were in production. He worked with me throughout the process of buying out my Jeep and then assisting with the build of the Bronco. My new Bronco came in within a few months. It was fast turn around and they kept me in the loop. I feel they tried to work with me to make it a great experience. More
by twocatangels
Employees Worked With
Will Ahonen
May 08, 2022
Warranty job, took much longer than it should have to make sure the coverage would go through, lousy explanation as far as how the costs broke down - pretty amateur effort for a dealership I used to like make sure the coverage would go through, lousy explanation as far as how the costs broke down - pretty amateur effort for a dealership I used to like More
by Nunya
Employees Worked With
Bradley Shank
May 06, 2022
Everyone Is Friendly. I just wish You could fix my entertainment screen it goes off and was told there is nothing they can do, my fear is when my warranty is up they you w I just wish You could fix my entertainment screen it goes off and was told there is nothing they can do, my fear is when my warranty is up they you will fix it when the money comes out of my pocket More
by quaker43073
Employees Worked With
Don't remember the names I have spoke with many people about it for the last 3 years
May 05, 2022
We have bought many cars in our lifetime but Autonation is by far the most satisfying experience we had. Everyone was very kind and informative. Sam was awesome. His understanding and compassion is above r is by far the most satisfying experience we had. Everyone was very kind and informative. Sam was awesome. His understanding and compassion is above reproach. Thank you everyone. More
by Helen.porter0530
Employees Worked With
Sam,Anthony and the gentleman who explained my new car to me
May 04, 2022
Ashley Reubensaal was very good to work with. She made sure that all my needs and repairs were followed through with. Service department did a good job with minimal time to wait for my Ford F-150 She made sure that all my needs and repairs were followed through with. Service department did a good job with minimal time to wait for my Ford F-150. I’ve always had good service. More
by Mazz
Employees Worked With
Ashley Ruebensaal
