AutoNation Ford Westlake

Once again John Lance Ford employees took care of my wants and needs. They made my buying a new vehicle an excellent experience.They were able to put me in a new F150 on this day without waiting to orde wants and needs. They made my buying a new vehicle an excellent experience.They were able to put me in a new F150 on this day without waiting to order or find one for me. Thank you More

Email sent 5/20/2022; To: AutoNation Team Wanted to say, our visit today was definitely worth the drive. The team at AutoNation was great, every single one of them. Please extend my wife and I's say, our visit today was definitely worth the drive. The team at AutoNation was great, every single one of them. Please extend my wife and I's appreciation to the entire AutoNation team for a great car buying experience. Shane, More

AutoNation Ford of Westlake serviced my car in a timely manner. The staff were friendly and assisted in obtaining information for future warranty services. manner. The staff were friendly and assisted in obtaining information for future warranty services. More

Over all a great experience purchasing a 2022 Bronco from these guys. My sales rep William Ahonen was very helpful and easy to work with during the whole sales experience. Really didn't have any issues with these guys. My sales rep William Ahonen was very helpful and easy to work with during the whole sales experience. Really didn't have any issues with any part of the buying from them. When ever I came in to check in on the progress of my order they were very helpful and easy to get whatever I needed from them. Months before my bronco was even built they had me sit in and check out one they had getting prepped right after it was delivered in the garage. It was worth the wait and by far the best dealership/sales experience I've had. Considering it seems to be very hard to find a trustworthy, honest and dealer that's willing to actually help you, this place stands out compared to the rest. Even the service department was great. I had an tailgate table installed and they were able to get me in first thing next morning and got it done very quickly. Very happy with everything and certainly will use them for future vehicles. More

Service Advisor Ashley Ruebensaal and the General Manager Dean were professional and helpful. Would recommend taking your vehicle to this repair facility. Manager Dean were professional and helpful. Would recommend taking your vehicle to this repair facility. More

I have swollen lug nuts and couldn't remove them without charging me. I looked it up online line and there has been a bunch of complaints. I have a 2012 Ford Fusion charging me. I looked it up online line and there has been a bunch of complaints. I have a 2012 Ford Fusion More

Everyone we dealt with was friendly, not your typical pushy salesperson trying to make a deal. Our whole transaction was smooth and stress free pushy salesperson trying to make a deal. Our whole transaction was smooth and stress free More

Efficient, fast, and accommodating. A pleasure to work with. Everything went smooth and reassuring. Bronco A pleasure to work with. Everything went smooth and reassuring. Bronco More

When I was finally able to get the Appt. , (Delay of parts from Ford), it was quick - easy - completed - ready before expected, all good. , (Delay of parts from Ford), it was quick - easy - completed - ready before expected, all good. More

The dealership was, as always clean and visually appealing. The staff was friendly and helpful as usual. I was able to get my car worked on and obtained some helpful information about my end of leas appealing. The staff was friendly and helpful as usual. I was able to get my car worked on and obtained some helpful information about my end of lease. More