Back

AutoNation Ford Westlake

Westlake, OH

4.6
1,044 Reviews
For car shoppers in the west Cleveland area, be sure to check out AutoNation Ford Westlake. Our dealership features one of the largest inventories of new and used Ford vehicles in the west Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
Contact Dealership

23775 Center Ridge Rd.

Westlake, OH

44145

Directions

By Type

Showing 1,044 reviews

May 12, 2022

My experience was fine. Nothing really unexpected happened. That is all. Thank you. I feel like I’m in school and have to write an essay. This is stupid. More

by Laurielou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
May 15, 2022 -

AutoNation Ford Westlake responded

Hi Laurielou, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 12, 2022

Everyone is professional and friendly. My questions were answered immediately. The services provided were explained and the price was fantastic. More

by Catburke16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unfortunately, I do not remember
May 15, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 12, 2022

Brad was very nice , great to deal with ! The online appointment process Never followed up with me to confirm my appointment, I had to call . And I’m still waiting to hear about my brake More

by Luckylauri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad
May 15, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

May 11, 2022

Service was performed as expected and at a reasonable cost. Very friendly and timely in getting the work done. More

by trpoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa
May 13, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. We look forward to your next visit! Take care!

May 11, 2022

a pleasure dealing with all in the service center, everything went as planned, at Auto Nation Westlake More

by H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Mihalich, Ashley Rubensaul
May 13, 2022 -

AutoNation Ford Westlake responded

Hi, we are pleased to hear you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 11, 2022

Prompt service for my Fleet company car. I was there for an oil change, tire rotation and a recall which required a software upgrade. All done to my satisfaction. More

by montel2hue
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don't remember
May 13, 2022 -

AutoNation Ford Westlake responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Ford Westlake. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 10, 2022

Dropped in no appointment Wanted to have car looked at by someone Went in to fix issue caused by NTB Melissa saw problem and squeezed me in Car was fixed quickly Will never go anywhere else! More

by Warbet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Goodson service advisor
May 12, 2022 -

AutoNation Ford Westlake responded

Hi Warbet, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 10, 2022

very good service Friendly employee very good communication very good quality of work very good customer servicce More

by Mike Pandurevic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not know
May 12, 2022 -

AutoNation Ford Westlake responded

Hi Mike, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

May 10, 2022

It was great working with Autonation Ford in Westlake, Ohio. I had inquired about the Bronco a year before they were available. Will kept my name and number and contacted me when they were in production More

by twocatangels
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Ahonen
May 12, 2022 -

AutoNation Ford Westlake responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 08, 2022

Oil changed. Waited less than hour. Waiting room very clean. There was also coffee available. More

by yvonne423
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember.
...
57
...