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AutoNation Ford Westlake

Westlake, OH

4.6
1,048 Reviews
For car shoppers in the west Cleveland area, be sure to check out AutoNation Ford Westlake. Our dealership features one of the largest inventories of new and used Ford vehicles in the west Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
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23775 Center Ridge Rd.

Westlake, OH

44145

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Showing 1,048 reviews

May 23, 2022

AutoNation Ford of Westlake serviced my car in a timely manner. The staff were friendly and assisted in obtaining information for future warranty services. More

by Jeanettedunham1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Ruebensal
May 25, 2022 -

AutoNation Ford Westlake responded

Hello, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels!

May 23, 2022

Over all a great experience purchasing a 2022 Bronco from these guys. My sales rep William Ahonen was very helpful and easy to work with during the whole sales experience. Really didn't have any issues with More

by Twhitaker16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Ahonen
May 25, 2022 -

AutoNation Ford Westlake responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 23, 2022

Service Advisor Ashley Ruebensaal and the General Manager Dean were professional and helpful. Would recommend taking your vehicle to this repair facility. More

by kolkegr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Rübensaal
May 25, 2022 -

AutoNation Ford Westlake responded

Hello, it means so much to us that you chose our dealership! We appreciate your recommendation of AutoNation Ford Westlake and we hope to be of service again in the future.

May 23, 2022

I have swollen lug nuts and couldn't remove them without charging me. I looked it up online line and there has been a bunch of complaints. I have a 2012 Ford Fusion More

by Penny
Recommend Dealer
Yes
Employees Worked With
Don't remember
May 25, 2022 -

AutoNation Ford Westlake responded

Hi Penny, thank you for taking the time to share your feedback with us. If you'd like, please contact our General Manager at (440) 296-3019. We'd appreciate the chance to make your experience a positive one.

May 23, 2022

Everyone we dealt with was friendly, not your typical pushy salesperson trying to make a deal. Our whole transaction was smooth and stress free More

by brusklp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Armando Albarato
May 26, 2022 -

AutoNation Ford Westlake responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 20, 2022

Efficient, fast, and accommodating. A pleasure to work with. Everything went smooth and reassuring. Bronco More

by iananthonybenavides
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe (shuttle driver) and guy with glasses and mullet
May 20, 2022 -

iananthonybenavides responded

I appreciate all your help fixing the dent in the quickness and efficiency to accommodate me. I will be returning

May 20, 2022

When I was finally able to get the Appt. , (Delay of parts from Ford), it was quick - easy - completed - ready before expected, all good. More

by babinec.dad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
?? Do not remember.
May 22, 2022 -

AutoNation Ford Westlake responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 20, 2022

The dealership was, as always clean and visually appealing. The staff was friendly and helpful as usual. I was able to get my car worked on and obtained some helpful information about my end of leas More

by nicolelepisto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan and Howie
May 22, 2022 -

AutoNation Ford Westlake responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

May 19, 2022

Was taken care of quickly and work done quickly. Area was clean people were very friendly. Will return as needed. More

by erb6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember
May 21, 2022 -

AutoNation Ford Westlake responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

May 19, 2022

Friendly, helpful staff! Denise K. was courteous and respectful of our needs and worked to get us a right vehicle. Harry in finance was great too! Knowledgeable and funny More

by New Esacpe Owner
Recommend Dealer
Yes
Employees Worked With
Denise Kucinich and Harry (??) in finance.
May 22, 2022 -

AutoNation Ford Westlake responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Westlake. Don't hesitate to call us if you ever need anything. Be safe on the road!

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