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AutoNation Ford Westlake

Westlake, OH

4.7
1,060 Reviews
For car shoppers in the west Cleveland area, be sure to check out AutoNation Ford Westlake. Our dealership features one of the largest inventories of new and used Ford vehicles in the west Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
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23775 Center Ridge Rd.

Westlake, OH

44145

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Showing 1,060 reviews

June 05, 2022

I was taken care of for my oil change and tire rotation on my 2021 Ford Escape. The oil canister was said to be fine and did not be replaced as per their recall instruction from Ford. The car was washed an More

by Vel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Advisor
Jun 06, 2022 -

AutoNation Ford Westlake responded

Hi Vel, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 05, 2022

I'm a loyal AutoNation customer because I'm treated with respect - whether for a purchase, a lease, routine service, or major repair - they are great to do business with. I love the extended service hours, More

by MaryReads
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan
Jun 06, 2022 -

AutoNation Ford Westlake responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 04, 2022

Straight talk, good value, done as expected What else could I ask? Very happy to be a repeat customer. More

by MCFord
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashleigh
Jun 07, 2022 -

AutoNation Ford Westlake responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 03, 2022

I'm lost for words on the professionalism, customer service that was displayed on the day of my purchase. The team was right on time with full filling all my needs. I couldn't ask for better service. A More

by tpalmore78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar, Harry, Nate
Jun 05, 2022 -

AutoNation Ford Westlake responded

Hi, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

June 03, 2022

AutoNation was willing to order my vehicle when other local dealers were not. My sales guy Armando was knowledgeable of not only the process, but how best to order the vehicle for the best outcome. Addit More

by Kdrahla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armando
Jun 05, 2022 -

AutoNation Ford Westlake responded

Hi, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

June 02, 2022

Service department was prompt courteous and helpful. Took Bronco in for recall and was pleased. More

by Mkelch44044
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Szalay, Mary
Jun 04, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Westlake! Please don't hesitate to reach out if there's anything additional we can do for you.

June 02, 2022

Clean, fast service. Staff not knowledgeable about rewards program. Did not tell us to mention reward prior to scheduling in order to use certain parts. More

by Jml978
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unlnoen
Jun 04, 2022 -

AutoNation Ford Westlake responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Westlake take our reviews very seriously. If you would be willing to give us another chance in the future, please reach out to our General Manager at (440) 296-3019. We would appreciate the chance to turn your experience around.

June 02, 2022

I’ve purchase my last 2 Ford vehicles from this place. The first time I did because a good friend recommended this place. The second vehicle was because I had such a great experience the first time. Th More

by Chuckt3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter
Jun 05, 2022 -

AutoNation Ford Westlake responded

Hi, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 01, 2022

From start to finish everyone there was very attentive and worked hard to make the process of finding a car as painless as possible. More

by jdsalem2273
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar, Sam
Jun 02, 2022 -

AutoNation Ford Westlake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you for leaving us this response!

June 01, 2022

Fast and great service. Found issue and fixed quickly at a fair price. Service advisor was great. More

by jmvandrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service advisor
Jun 02, 2022 -

AutoNation Ford Westlake responded

Hi. We are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

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