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AutoNation Ford Westlake

Westlake, OH

4.6
1,044 Reviews
For car shoppers in the west Cleveland area, be sure to check out AutoNation Ford Westlake. Our dealership features one of the largest inventories of new and used Ford vehicles in the west Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
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23775 Center Ridge Rd.

Westlake, OH

44145

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Showing 1,044 reviews

June 21, 2022

Best car buying experience I’ve had. William Ahonen was amazing. I would recommend him to anyone! More

by littleitalian921
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Ahonen
Jun 23, 2022 -

AutoNation Ford Westlake responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Ford Westlake. Feel free to stop by if you ever need any more help.

June 20, 2022

They need to hire more techs. I had to wait over 3 weeks to get in for an oil change. Way to long to wait. Plus they are disorganized because they don't have a service manager. Th More

by rudyringwall
Recommend Dealer
No
Employees Worked With
Can't remember
Jun 22, 2022 -

AutoNation Ford Westlake responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Westlake. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (440) 296-3019 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

June 18, 2022

Brought car in for tire leak, needed new tire, had in stock and it was replaced. Kept updated on progress. Very satisfied. More

by ttuma29
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No idea
Jun 20, 2022 -

AutoNation Ford Westlake responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

June 18, 2022

Ashley and the service tech were great and went beyond. Very pleased with the overall experience. More

by Dgray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley
Jun 20, 2022 -

AutoNation Ford Westlake responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

June 17, 2022

Always prompt, friendly service, let me know what is going on too.pricing is fair More

by CLARALUTHERIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene, Ashley
Jun 20, 2022 -

AutoNation Ford Westlake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

June 17, 2022

The Mechanics at Auto Nation Ford Westlake and the Service Advisor Team(s) Are "THE BEST OF THE BEST!!" Our Family has purchased all the cars we drive from Auto Nation Ford Westlake and we couldn't b More

by jrjsm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Looney (Service Advisor), All the Mechanics!
Jun 17, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 16, 2022

Thank you Autonation for always being there for me with good and amazing service with the best mechanics that takes good care of my car 🚙 there’s not another service I would take my car 🚙 to for the top More

by Debra Howard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley
Jun 17, 2022 -

AutoNation Ford Westlake responded

Hi Debra, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Jun 17, 2022 -

Debra Howard responded

Autonation I only trust the best to keep my car 🚙 in good shape and running like new Autonation is my car 🚙 mechanic and the customer service Representative Ashley is amazing 🤩 I thank her for her professionalism

June 15, 2022

Thanks to franki he help us in the complete process to get a new ford and trade in my old one. Very friendly and sincere More

by Hector
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franki
Jun 16, 2022 -

AutoNation Ford Westlake responded

Hi Hector, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 15, 2022

It’s quick and easy stay at service. They do a great job . Thank you More

by Edyb82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave
Jun 16, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

June 15, 2022

My experience at Autonation in Westlake was great! My salesman Pete Murray was upfront and professional and the Sales manager Dan worked hard to ensure I got the best price! I would refer family and f More

by Rczechanski13
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Murray and Dan Vance
Jun 16, 2022 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

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