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AutoNation Ford Westlake
Westlake, OH
1,060 Reviews
For car shoppers in the west Cleveland area, be sure to check out AutoNation Ford Westlake. Our dealership features one of the largest inventories of new and used Ford vehicles in the west Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,060 reviews
July 14, 2022
Sold me a used car with a bad torque converter. For over a week the service department has not sent in paperwork to warranty department so I can get the vehicle fixed. Service department is downrig For over a week the service department has not sent in paperwork to warranty department so I can get the vehicle fixed. Service department is downright rude and everyone says it's not their job. Take your business elsewhere. More
by jasonshell
Employees Worked With
The whole service department
July 13, 2022
I recently had a family emergency and the entire AutoNation Westlake team from the mechanics, Ashley and management went above and beyond to make my journey a safe one. They went above and beyond. AutoNation Westlake team from the mechanics, Ashley and management went above and beyond to make my journey a safe one. They went above and beyond. We need this work ethic now more than ever. GREAT Service. More
by Michelle.Pleta
Employees Worked With
Michelle Pleta
July 13, 2022
the BEST dealership ever! The best salespeople, finance, and manager. Brett, Harry and Dan, to name the three that we dealt with for the duration of the purchase of my new E The best salespeople, finance, and manager. Brett, Harry and Dan, to name the three that we dealt with for the duration of the purchase of my new Explorer. I will tell all my family and friends if they are interested in purchasing a car to go to Autonation Westlake first! More
by Catherine DeAngelis
Employees Worked With
Brett McCloskey, Harry and Dan
July 12, 2022
I had a wonderful experience at Auto Nation Westlake. My salesman was extremely knowledgeable and made sure I had a good understanding of the features on my car. My salesman was extremely knowledgeable and made sure I had a good understanding of the features on my car. More
by Birdie
Employees Worked With
Hans Wimmer
July 12, 2022
Went in without appointment for an issue regarding a window, was able to get it taken care of without too long of a delay. Problem was corrected an covered by warranty. window, was able to get it taken care of without too long of a delay. Problem was corrected an covered by warranty. More
by Bfritz4822
Employees Worked With
Ashley
July 08, 2022
After a horrible experience with another Ford service center, it was refreshing to have a wonderful experience with this service center. They were fast at looking into my cars problem and the mechanic sp center, it was refreshing to have a wonderful experience with this service center. They were fast at looking into my cars problem and the mechanic spoke to me several times and reset the computer and advised me to call if the engine light comes back on. I feel he was very honest. The gal at the service counter was polite, efficient and kept me informed also. More
by Reneern1959
Employees Worked With
I don’t know their names
