Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
AutoNation Ford Westlake
Westlake, OH
1,048 Reviews
For car shoppers in the west Cleveland area, be sure to check out AutoNation Ford Westlake. Our dealership features one of the largest inventories of new and used Ford vehicles in the west Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,048 reviews
March 22, 2024
The staff, especially Nate Ford and Tempest Adams are great! They go above and beyond for the customer making it a friendly and enjoyable experience overall. great! They go above and beyond for the customer making it a friendly and enjoyable experience overall. More
by Nicole
Employees Worked With
Nathaniel Ford, Tempest Adams
March 15, 2024
Salesman Rob Wentz & sales management team are Outstanding; and go above and beyond.Service tech depart. Has never been good! Although sales force keeps bringing me back to buy vehicles from them Outstanding; and go above and beyond.Service tech depart. Has never been good! Although sales force keeps bringing me back to buy vehicles from them More
by abakata518
Employees Worked With
Rob Wentz
March 04, 2024
My experience at Autonation Westlake was amazing, I worked with John Conrad and Dave Rusnak. They were both so helpful and acccomodating. Won't be going anywhere else again! worked with John Conrad and Dave Rusnak. They were both so helpful and acccomodating. Won't be going anywhere else again! More
by casey32301
Employees Worked With
John Conrad, Dave Rusnak, Dylan Clark, Anthony
February 29, 2024
Our sales person Dave was really great to work with. Also, the general manager came and spoke to us personally, and really made us feel like we were important to his dealership and that our purchase mad Also, the general manager came and spoke to us personally, and really made us feel like we were important to his dealership and that our purchase made made a difference to them. They really went above and beyond to make us feel like we were, just fighting giving them our business. More
by Laura
Employees Worked With
Dave Rusnak, Dean
February 13, 2024
Truly was an excellent experience. Everyone at the dealership treated us well and in the loop from finance to delivery. This was our fourth purchase from AutoNation Westlake, the forme Everyone at the dealership treated us well and in the loop from finance to delivery. This was our fourth purchase from AutoNation Westlake, the former John Lance Ford and I can't recommend them enough! Love my 2024 Bronco Sport Big Bend in Atlas Blue! More
by marksals64ms
Employees Worked With
Shanefa
February 09, 2024
AutoNationwestlake provided exceptional customer servic e. The salespersoan, sales manager and finance department listened to my needs as a customer. I had issues with a previoyus car purchased and servi e. The salespersoan, sales manager and finance department listened to my needs as a customer. I had issues with a previoyus car purchased and services at AutoNation Westlake and they were very helpful throughout the situation. More
by zofka.mark
Employees Worked With
Dave in Sales
February 07, 2024
I had a problem with my vehicle and they were able to correct the situation in a timely manner. The customer service during that time was exceptional from Dean the GM and Adam my sales consultant. correct the situation in a timely manner. The customer service during that time was exceptional from Dean the GM and Adam my sales consultant. More
by MollySchuerger
Employees Worked With
Dean the GM and Adam Atkins
