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AutoNation Ford Westlake

Westlake, OH

Overview
Reviews
Vehicles
4.6
1,040 Reviews
For car shoppers in the west Cleveland area, be sure to check out AutoNation Ford Westlake. Our dealership features one of the largest inventories of new and used Ford vehicles in the west Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
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23775 Center Ridge Rd.

Westlake, OH

44145

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Showing 1,040 reviews

February 07, 2024

I had a problem with my vehicle and they were able to correct the situation in a timely manner. The customer service during that time was exceptional from Dean the GM and Adam my sales consultant. More

by MollySchuerger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dean the GM and Adam Atkins
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Feb 10, 2024 -

AutoNation Ford Westlake responded

Hello, we are pleased to hear you had such a positive experience with us. We always strive to provide personable and excellent customer service. Thank you for the review!

February 02, 2024

Autonation. FRANKY and DENISE were laser focused on serving the costumer. NICE PEOPLE, NICE CAR. More

by wschmiermund
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DENISE and FRANKY
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Feb 05, 2024 -

AutoNation Ford Westlake responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 31, 2024

Very fast response on getting the information needed. Awesome 👏 team ! Definitely recommend this company.Sales manager is quick to reply also. More

by joeleroux
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
H Benmosa
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Feb 02, 2024 -

AutoNation Ford Westlake responded

Hi, thank you for taking the time to leave a review for us at AutoNation Ford Westlake. We're happy we could meet your expectations! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 31, 2024

They go the extra for the customer. They worked hard to get me financed at a price that worked for me. More

by Roshi2699
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark and Will
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Feb 02, 2024 -

AutoNation Ford Westlake responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 02, 2024

AutoNation Westlake provided phenominal service to me. From Will as my sales person to the Finance Team and the General Manager, I was treated fairly and professionally. More

by macharvat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Ahonen
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Jan 05, 2024 -

AutoNation Ford Westlake responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 02, 2024

I would like to thank everyone at AutoNation Westlake for making the purchase of my vehicle an easy process. Special thanks to Mr. William Ahonen who has been of great help. Great listener, he was able to ad More

by ovidiu marton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Ahonen
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Jan 05, 2024 -

AutoNation Ford Westlake responded

Hi Ovidiu, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 17, 2023

They were very accommodating and helped me find the vehicle I wanted at a reasonable price. More

by bronco
Recommend Dealer
Yes
Employees Worked With
Adam Adkins, Doc Rob
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Dec 19, 2023 -

AutoNation Ford Westlake responded

Hi Bronco, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

December 11, 2023

Dave Rusnak, the salesman who assisted me was excellent throughout the process. Omar Assad, the finance manager, also was concise, honest, and thorough. All in all, an excellent experience. More

by tomc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Rusnak and Omar Assad
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Dec 14, 2023 -

AutoNation Ford Westlake responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Westlake. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 02, 2023

I have been a customer here for decades. Their service department does good work at a fair price. More

by Cbritt329
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
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Dec 05, 2023 -

AutoNation Ford Westlake responded

Hi, we are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

December 01, 2023

GREAT SERVICE! ! ON TIME!! GREAT SERVICE ENVIRONMENT!! Always has been GREAT SERVICE and a FRIENDLY place. More

by TUAMOTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Darowich
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Dec 04, 2023 -

AutoNation Ford Westlake responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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