Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
AutoNation Ford Westlake
Westlake, OH
1,044 Reviews
For car shoppers in the west Cleveland area, be sure to check out AutoNation Ford Westlake. Our dealership features one of the largest inventories of new and used Ford vehicles in the west Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,044 reviews
July 08, 2022
After a horrible experience with another Ford service center, it was refreshing to have a wonderful experience with this service center. They were fast at looking into my cars problem and the mechanic sp center, it was refreshing to have a wonderful experience with this service center. They were fast at looking into my cars problem and the mechanic spoke to me several times and reset the computer and advised me to call if the engine light comes back on. I feel he was very honest. The gal at the service counter was polite, efficient and kept me informed also. More
by Reneern1959
Employees Worked With
I don’t know their names
July 07, 2022
The crew over at AutoNation Ford Westlake make everything so easy. Danny took great care of me. I'd absolutely recommend this dealership to everyone. Great experience. so easy. Danny took great care of me. I'd absolutely recommend this dealership to everyone. Great experience. More
by Jdo1972
Employees Worked With
Danny and Dan.
July 05, 2022
My Favorite Ford Dealer super special people work there customer a long time over 20 years sales and service are super fast thank you autonation westlake former john lance ford you are still great to wor customer a long time over 20 years sales and service are super fast thank you autonation westlake former john lance ford you are still great to work with that's how far i go back More
by joan.blue
Employees Worked With
Hans-Pete in sales and Melissa and Ashley in SERVICE
July 04, 2022
I've never had a negative experience here until 3 days ago. The desk staff is still friendly and hard-working. Ashley did I great job getting me in and out with a smile. However, my service was unsucc ago. The desk staff is still friendly and hard-working. Ashley did I great job getting me in and out with a smile. However, my service was unsuccessful this time. The tire repair didn't hold and now there is a metallic rattling sound every time I turn my front wheel. I will return for more service tomorrow. More
by carriesmith167
Employees Worked With
Ashley
July 03, 2022
Ford Westlake is always friendly & courteous. When I call for service I get in on a timely fashion and the wait is not very long. We have always had an excellent experience with everyone. When I call for service I get in on a timely fashion and the wait is not very long. We have always had an excellent experience with everyone. More
by grofamily3
Employees Worked With
I can't remember, sorry! I worked 12hrs then came in for service.
