AutoNation Ford Westlake

Took my truck in for routine oil change/tire rotation maintenance along with a powertrain malfunction warning light in February. They were able to diagnose the powertrain issue, but had to order parts. I maintenance along with a powertrain malfunction warning light in February. They were able to diagnose the powertrain issue, but had to order parts. I received a follow-up call in April saying the parts finally arrived. I waited until July to bring my truck back in for another routine oil change/tire rotation and they said the parts had got lost. They were able to re-order them and they arrived the next day, so they were able to complete the repair that same day. Very pleased with the customer service and timeliness to get everything completed in 2 days. More

Part for recall not in. Ashley let me know. When it gets here she will let me know. She was great. Ashley let me know. When it gets here she will let me know. She was great. More

I am always treated as if I am part of the AutoNation family, I would never go anywhere else! family, I would never go anywhere else! More

I have used this dealership for over 20 years for my personal Fords cars and for service on my Ford company cars. They are honest and do go the extra mile to satisfy their customers. If there is an issu personal Fords cars and for service on my Ford company cars. They are honest and do go the extra mile to satisfy their customers. If there is an issue, they will make it right. To sum it up: Fast, Friendly, and Honest sales and service. Darrin Kocjancic . More

Sold me a used car with a bad torque converter. For over a week the service department has not sent in paperwork to warranty department so I can get the vehicle fixed. Service department is downrig For over a week the service department has not sent in paperwork to warranty department so I can get the vehicle fixed. Service department is downright rude and everyone says it's not their job. Take your business elsewhere. More

I recently had a family emergency and the entire AutoNation Westlake team from the mechanics, Ashley and management went above and beyond to make my journey a safe one. They went above and beyond. AutoNation Westlake team from the mechanics, Ashley and management went above and beyond to make my journey a safe one. They went above and beyond. We need this work ethic now more than ever. GREAT Service. More

They always explain any service issues thoroughly, and work hard to make sure my vehicle is in good shape. work hard to make sure my vehicle is in good shape. More

the BEST dealership ever! The best salespeople, finance, and manager. Brett, Harry and Dan, to name the three that we dealt with for the duration of the purchase of my new E The best salespeople, finance, and manager. Brett, Harry and Dan, to name the three that we dealt with for the duration of the purchase of my new Explorer. I will tell all my family and friends if they are interested in purchasing a car to go to Autonation Westlake first! More

I had a wonderful experience at Auto Nation Westlake. My salesman was extremely knowledgeable and made sure I had a good understanding of the features on my car. My salesman was extremely knowledgeable and made sure I had a good understanding of the features on my car. More

Went in without appointment for an issue regarding a window, was able to get it taken care of without too long of a delay. Problem was corrected an covered by warranty. window, was able to get it taken care of without too long of a delay. Problem was corrected an covered by warranty. More