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AutoNation Ford Westlake

Westlake, OH

Overview
Reviews
Vehicles
4.6
1,044 Reviews
For car shoppers in the west Cleveland area, be sure to check out AutoNation Ford Westlake. Our dealership features one of the largest inventories of new and used Ford vehicles in the west Cleveland area, stocking a wide selection of the latest models, too. Our dealership also features an extensive inventory of other premium used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest new Ford models, or getting behind the wheel of Ford car, truck, or SUV for the first time, we look forward to your visit!
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23775 Center Ridge Rd.

Westlake, OH

44145

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Showing 1,044 reviews

August 12, 2022

The service department was quiet and relaxed. Staff was attentive and friendly. Shout out to Ashley L. More

by l8910
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley L
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Aug 17, 2022 -

AutoNation Ford Westlake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 11, 2022

I had a pleasant Saturday getting my oil change at John Lance Westlake. Ashley was extremely helpful. More

by davewhanes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley
Report | Print
Aug 16, 2022 -

AutoNation Ford Westlake responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 11, 2022

Excellent service. Parts was ordered and my recall was done very fast. Everybody was very friendly. More

by denpszalai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley
Report | Print
Aug 16, 2022 -

AutoNation Ford Westlake responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 11, 2022

I have had great service , the front staff is very friendly . I dropped my vehicle off for a oil change tire rotation etc. they had a porter take me to work , pick me up at the end of the day. It made More

by EFF150XLT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Front Desk and Porters
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Aug 16, 2022 -

AutoNation Ford Westlake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 11, 2022

Service work was performed quickly and professionally. Service people were friendly and helpful. Very satisfied. More

by tmyers555
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Looney
Report | Print
Aug 16, 2022 -

AutoNation Ford Westlake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 11, 2022

When we bought our two vehicles this month, everyone was fair, nice, and upfront about everything. Highly recommended! More

by Eric Drake
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denise and Dean
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Aug 16, 2022 -

AutoNation Ford Westlake responded

Hello, thanks so much for the warm recommendation of the team here at AutoNation Ford Westlake. As one of our valued customers, we want to sincerely thank you again for your business and we hope to see you here again down the road!

August 11, 2022

Everyone was nice and the service was very good. Will come back for service next time I need an oil change. More

by Nini
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service person, don't know name
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Aug 16, 2022 -

AutoNation Ford Westlake responded

Hi Nini, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 11, 2022

Everything went according to plan. I was kept informed about my Mustang and the repair did not take long. More

by Al
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan
Report | Print
Aug 16, 2022 -

AutoNation Ford Westlake responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 10, 2022

HAD A SERVICE APPOINTMENT IT WAS PROMPT AND THOROUGH WITH OIL CHANGE AND TIRE ROTATION ALONG WITH A INSPECTION ON MY BRAKES FILTERS ETC. TECH WAS FRIENDLY AND PLEASANT HAD A GOOD EXPERIENCE More

by dszalai
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JAMIE AND LEANN
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Aug 16, 2022 -

AutoNation Ford Westlake responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 10, 2022

I am very pleased as I am always for the work and the customer service that is always a pleasure to allow you and your team to service my car 🚙 I am a valuable customer and love the care you perform on More

by Debra Howard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley
Report | Print
Aug 14, 2022 -

AutoNation Ford Westlake responded

Debra, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Westlake. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

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